Strategy to obtain US Amex

How long did it take for people to get their card from HSBC US. I set up the checking account three weeks ago and still haven't got anything.
It's meant to be sent via DHL express, so within a week.

You might need to ring up and follow up. I had an issue getting my credit card because it didn't use the address attached to my checking account - so things definitely can go wrong
 
It's meant to be sent via DHL express, so within a week.

You might need to ring up and follow up. I had an issue getting my credit card because it didn't use the address attached to my checking account - so things definitely can go wrong
I was able to follow up over chat as well. Pretty responsive.
 
They should have allocated you a specific person for the account opening, I emailed mine to get the DHL tracking number (even if he did send me the one for a different customer at first!)
 

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