Strategy to obtain US Amex

[Grrr]

Surely the truth - I only recently "moved" to the US

But this should be clear to them from the ITIN and its age - so I’m confused as to the purpose of their questioning (and why they have shutdown the accounts to start with)

 

[georgie23]

But this should be clear to them from the ITIN and its age - so I’m confused as to the purpose of their questioning (and why they have shutdown the accounts to start with)

my limited experience is nothing is clear to anyone
Customer reps probably have no idea why/may not know what ITIN is - with compliance - it just seems so much easier something was triggered - SD account and make the person reapply if they want to. They want zero risk from their POV

 

[blacksultan]

What was your answer to this ?

I don’t get why Chase/Cap1 are so skittish about account holders who are paying their balances appropriately

I replied that was coz that was when I first ‘moved ‘ to the US and I had a longer credit history in another country .

 

[DAC1]

I replied that was coz that was when I first ‘moved ‘ to the US and I had a longer credit history in another country .

Did you have a Chase checking account?