Reporting back re BOA - after reviewing my docs that I sent from Aus (AUS Passport, Aus Payslips, US Phone Bill, US Bank Statement x2, ITIN) they said they couldn't verify my identify. I'm at a lost as to what to do with BoA. I tried in August, and now in Nov/Dec.
I wonder if it's related to my middle name but I don't think so because they can pull EX.
Edit: Spoke to a "supervisor" and they said that the AUS payslips might have been a problem because the income on the Aus payslips was much higher than what I declared on the application. Really ridiculous. I think I might just wait and re-apply. I think applying in person and via the phone have been massive pains with BOA.
FWIW I have done everything as legit as possible in the sense that, I applied as an NRA in a bank with the correct documentation.