SQ Tips, Trips and Tales

[iamsuperandrew]

If it was a voluntary change you should have been charged a change fee I think

If there's been any schedule change on your itinerary (even 10 min), in my experience you can move +/- 7 days with no fees

Mine was a voluntary change of a married segment, had CGK-SIN & SIN-SYD booked together and needed to move the CGK flight to be earlier

 

[Phoenix-1]

Thanks for your replies, if it was a nightmare I'd just leave it as is.

 

[MEL_Traveller]

Thanks for your replies, if it was a nightmare I'd just leave it as is.

It’s a call and it’s either possible, or not. You’d need to lay any applicable fees if it’s available. But it may not be as simple as swapping out one flight for another… but that’s for the agent to work through.

 

[iamsuperandrew]

Thanks for your replies, if it was a nightmare I'd just leave it as is.

I would also check if what you are wanting to change to has availability

 

[Phoenix-1]

I would also check if what you are wanting to change to has availability

The BKK-SIN leg has availability. The SIN-SYD does not, but I don't want to change that leg.

 

[boomy]

Thanks for your replies, if it was a nightmare I'd just leave it as is.

I have a mixed experience when changing routes, it can be very easy or extremely frustrating. I’m currently trying to make a simple change from TLV-ZRH-LHR-SIN-MEL to TLV-ZRH-SIN-MEL as Saver availability popped up on the direct ZRH-SIN flight but computer says no. Even when trying to create a new booking they still couldn’t ticket and had to escalate it. The KF system has its issues but most can usually be solved by a competent agent who knows the workarounds. Problem is these agents are few and far between so need to HUACA and be patient.

 

[dajop]

The BKK-SIN leg has availability. The SIN-SYD does not, but I don't want to change that leg.

Worth a call but don’t expect success, if you do, a bonus.

Presumably you discovered this by checking BKK-SYD. Such are the vagaries of married sectors that there are times when both sectors have availability but the overall journey none, and other times vice versa where neither sector is available but the overall journey is.

 

[iamsuperandrew]

If one cancels a F reward with SQ is there a penalty of points or fee? curious as I might need to do it

 

[dajop]

Yes $75USD to cancel and get miles and taxes back.

 

[SomeRando]

If it was a voluntary change you should have been charged a change fee I think

If there's been any schedule change on your itinerary (even 10 min), in my experience you can move +/- 7 days with no fees

Changes are fee free if it's an Advantage booking, it only costs money if it is a Saver booking.

Of course, Advantage bookings cost a lot more points than Saver in the first place so either way they get you lol.