Shortchanged on points for Accor hotel booked through Qantas Hotels?

[Mattg]

I booked an Accor hotel in Australia through Qantas Hotels.

Received 3 Qantas Points per $1.

I thought you were supposed to get 4 points per $1?

FWIW, the only reason I booked through Qantas Hotels was to get a green tier leaf. That didn't credit either, and I had to manually follow up for that.

 

[MELso]

What was the property?

 

[oz_mark]

I thought so too, but doesn't seem to be displaying that way at the moment

 

[Mattg]

What was the property?

Hotel Woolstore 1888 in Sydney.

 

[Mattg]

I thought so too, but doesn't seem to be displaying that way at the moment
View attachment 509619

That's odd. The Qantas Hotels website still advertises 4 points per $1.

https://www.qantas.com/hotels/campaigns/discover-accor

 

[MELso]

Hotel Woolstore 1888 in Sydney.

It says 3ppd on the Qantas site, so it may not be one of the "selection of" 300 sites in the image you posted above. I note Handwritten is not listed in that link either. Definitely a green tier hotel though.

https://www.qantas.com/hotels/properties/1157490?adults=2&children=0&infants=0&checkIn=2026-07-15&checkOut=2026-07-16

https://www.qantas.com/hotels/campaigns/ecoaccredited-hotels

 

[oz_mark]

It says 3ppd on the Qantas site, so it may not be one of the "selection of" 300 sites in the image you posted above. I note Handwritten is not listed in that link either. Definitely a green tier hotel though.

Certainly seems that way. There's about 360 Accor Hotels in Australia, so I guess there's a bunch that don't offer 4ppd.

 

[Mattg]

So, I contacted the Qantas Frequent Flyer Service Centre to follow up on my missing points. This was the reply:

Our team has reviewed the details of your recent hotel stay. We can confirm that this booking was made under Qantas Hotels and not with ALL Accor. As a result, this stay does not participate in the Accor Live Limitless program.