Searching for QF Classic Rwards

[Jack_OC]

I'm having issues even on my computer. When I search for flights I get the message below. Never seen this before, and needless to say I am not being offered the opportunity to enter any of this information - and just to be clear I am successfully logged into my QFF account. Looks like their whole reward booking system is down? Or is it just me?!

Please review the following items

• Please provide us with a Traveller ID. (1032 - 6007)
• Your Traveller ID needs to be between 2 and 10 characters long. Please validate your entry and try again. (1001 - 6001)
• The login name must be in alphanumeric form with no spaces (valid characters are 0-9 and A-Z). Please validate your entry and try again. (1061)
• You will need to provide a first name to proceed. Please try again. (1021)
• You will need to provide a last name to proceed. Please try again. (1022)
• Please provide a frequent flyer card for award and try again. (1348)
• The Frequent Flyer status is missing (1328)
• The current miles number is missing (1325)
• The frequent flyer PIN number is missing (1347)

 

[greenfish]

Same problem here. Grrrrrr...

 

[serfty]

It seems Qantas are aware of issues:

 

[therudies86]

I can't even access my current bookings .......

 

[SoftDraw]

I'm having issues even on my computer. When I search for flights I get the message below. Never seen this before, and needless to say I am not being offered the opportunity to enter any of this information - and just to be clear I am successfully logged into my QFF account. Looks like their whole reward booking system is down? Or is it just me?!

Please review the following items

• Please provide us with a Traveller ID. (1032 - 6007)
• Your Traveller ID needs to be between 2 and 10 characters long. Please validate your entry and try again. (1001 - 6001)
• The login name must be in alphanumeric form with no spaces (valid characters are 0-9 and A-Z). Please validate your entry and try again. (1061)
• You will need to provide a first name to proceed. Please try again. (1021)
• You will need to provide a last name to proceed. Please try again. (1022)
• Please provide a frequent flyer card for award and try again. (1348)
• The Frequent Flyer status is missing (1328)
• The current miles number is missing (1325)
• The frequent flyer PIN number is missing (1347)

Same issue for me. Hope Qantas gets it sorted soon.

 

[Jack_OC]

It seems Qantas are aware of issues:
View attachment 112059

Yet still haven't fixed them apparently. I still can't search for any flights - reward or revenue. Pretty shocking that such a problem would be allowed to persist for at least 24 hours - and counting.