Hi prozac,
Thanks for reporting this issue. What you received was a fraudulent email in the style of a Telstra message which actually contained a malicious attachment.
Do not click on any of the links in the message, nor open the files that may be attached.
We'd strongly recommend deleting the email straight away, if you haven’t done so already.
If you have actually opened the link and the malicious file, we strongly encourage you to immediately review your system security, in particular:
1. Ensure your system is up to date with operating system patches
2. Ensure you have an installed and working anti-malware application especially if you’re using Microsoft Windows
3. Ensure that your anti-malware application is fully up to date with any updates the vendor provides
4. You may want to perform a manual update of your anti-malware software, as well as a manual scan of your system to ensure everything is secure.
The email that you received was in no way generated by Telstra.
You can find out more about this type of scam, as well as other scams, at:
Telstra - Help - Cyber Scams
You can see some other recent scams which Telstra has been monitoring by visiting:
Active Scams
With kind regards,
S.A.M
Telstra Cyber Security