Safety Announcement

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straitman

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Why, can't they say we want you to watch this demonstration because it contains important safety information and/or as every airplane is different it is important that you watch everytime you fly
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They do what you say with just a little more added. Why because divergent comments/phrases trigger dissimilar reactions from different people. If you say safety to some the reaction is 'blah blah etc' but if you say regulatory requirement it their gets attention (or the other way around). Say both and you include most people.

How do I know because I've written this spiel for several operators and have seen the results first hand.
 

serfty

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IMHO, the video needs to cater for all from the first time flyer to the weekly/daily :)shock:) flyer.

So in doing this the production is aimed at the LCD.

It needs to attain the interest of the "LCD"'s, but still keep other flyers educated.

The subtle bit relates to the occasional flyer of 1 - 2 trips per year many of whom who think they know everything having 'flown so often'.

It also works with more regular/frequent flyers as most know the spiel almost by rote (at this thread seems to indicate).

IMHO it's well done with these facets and I have no issues.

Hands up who remembers when this was changed to the check-list version... ;)
 

anat0l

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Hands up who remembers when this was changed to the check-list version... ;)

The last time I flew QF before 2005 (when I started travelling for work) was 1999 to HKG or so. If I'm not mistaken, there was no video even for the international routes - the cabin staff did the full procedure to taped audio, which I believe was slightly different as well in scripting. (It was certainly the way it was in 1994). The only part that stuck in my mind as different was the 'subtle' part (no such line in the previous announcement) and they actually made the point that pulling the oxygen mask firmly started the flow of oxygen. (Now they just say pull it down and put it over your nose and mouth. Whether the FA shows you how to tighten the mask is a hit-and-miss affair, and they no longer tell you that once the mask is fitted you breathe normally. Ah, the 'subtle' detail!)

I think QF must be one of the few airlines I can see that do the double act - i.e. video plus live cabin crew demonstration.

The next airline I fly most often compared to QF is MH, which have video for all sectors except those operated by 737 aircraft, of which a live demo is done by the crew. At least they don't use the 'subtle' phrase thing (come on - how many people on the street know what 'subtle' actually means? Don't test me - I know what it means), they say the easier: "Ladies and gentlemen, we will now review the safety features on this aircraft. As different aircraft have different safety equipments, we request your full attention." (or something along those lines)

I wonder if anyone can actually explain the cognitive rationale behind making the QF safety demo appear like a checklist. To me, it seems a rather stupid cognitive aspect/concept; I balk when they run the "long" version of the demo, i.e. it outlines the checklist in brief before going into detail: "Let me explain...."
 

oz_mark

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Hands up who remembers when this was changed to the check-list version... ;)

As I recall the short version that I usually see does not have the checklist.

anatol1 said:
I think QF must be one of the few airlines I can see that do the double act - i.e. video plus live cabin crew demonstration.

Maybe it keeps them in practice :) I noted on my trip in Premium economy that you had to watch the crew, as the video screens were tucked away.
 

milehighclub

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To be honest, the video could say all of the suggestions that you've made above but the reality is, about 1 in 400 people on board the plane are actually paying attention anyway. Also 1 in 1000 actually do as they are told. I mean how hard is it to stay seated till the SEATBELT SIGN IS TURNED OFF!!!!

The safety demo could say "If you ever need to use the emergency brace position, put your head between your legs and kiss your a$$ goodbye" and nobody would notice.
 

JohnK

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I have noticed that there is always a few passengers who pay no attention to the safety demonstration and can be disruptive.

Safety announcements and demonstrations are very important. I want to make sure I have a very good idea of what I need to do in case of emergency. And so what if you have seen them thousands of times? Have a little respect and even if you are not interested pay attention and make it look like you are interested....
 

anat0l

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I have noticed that there is always a few passengers who pay no attention to the safety demonstration and can be disruptive.

Safety announcements and demonstrations are very important. I want to make sure I have a very good idea of what I need to do in case of emergency. And so what if you have seen them thousands of times? Have a little respect and even if you are not interested pay attention and make it look like you are interested....

Safety announcements are important - I'm not going to doubt that. Of course, after countless times of hearing it (e.g. during an MR), it can get very repetitive. That's not to say it isn't important or a pointless exercise.

For me it's like a safety induction when you go to a mine site. It's a boring five minutes of video (and at one site I've been to before we even had to take a test and pass it before we could enter), but it's a quintessential safety step.

I find it impossible to do much else whilst the safety demo is on (it's hard enough to talk to your neighbour, listen to your iPod or concentrate on what you're reading), so I normally tune in anyway.

To be honest, the video could say all of the suggestions that you've made above but the reality is, about 1 in 400 people on board the plane are actually paying attention anyway. Also 1 in 1000 actually do as they are told. I mean how hard is it to stay seated till the SEATBELT SIGN IS TURNED OFF!!!!

The safety demo could say "If you ever need to use the emergency brace position, put your head between your legs and kiss your a$$ goodbye" and nobody would notice.

This streams from a new age thing where there are so many warnings around people they simply ignore them. Software engineers would know this first hand.

How many times have you got a software warning but simply said, "yeah yeah yeah, just do the d*** task already"? It doesn't seem to matter if the message was "Do you wish to delete....", "Are you sure you want to accept this unsigned certificate?", "Continuing may result in data loss, are you sure?", experts have found that people are almost immune to warnings.

On the other hand, without such warnings, people could claim, "Well, I didn't know it could do that, so it's not my fault." (A nice example is a recent article about some idiot who purchased a $1000 iPhone app "by mistake".) Of course, we live in a society now where any misfortune seems not to be the fault of the person themselves, no matter how stupid they may seem compared to an "average, rational human being".....
 

Flashback

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For me it's like a safety induction when you go to a mine site. It's a boring five minutes of video (and at one site I've been to before we even had to take a test and pass it before we could enter), but it's a quintessential safety step.

That wasn't RNO was it? :rolleyes: Have done that 'test' many times.. although, that being said, every site I've had to do an induction on there is always a test..
 

dot

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The safety demo could say "If you ever need to use the emergency brace position, put your head between your legs and kiss your a$$ goodbye" and nobody would notice.
Funny; I often find myself muttering the same thing under my breath when they get to that bit in the safety demo...;)
 

dajop

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Regarding the 737 subtle difference discussion, isn't one (perhaps not so)subtle difference the number of overwing exits. Doesn't the 733 have only one overwing exit on each side of the plane vs two on 734's and 73H's?

And as for the age old paying attention discussion ....

And so what if you have seen them thousands of times? Have a little respect and even if you are not interested pay attention and make it look like you are interested....

I think that this the whole point of QF having the same message playing for the last 7 years. Having heard it hundreds' of times it is sublimally etched on my brain, even though, I usually don't pay a lot of visual attention to the briefing (and I am sure I'm not the only AFF contributor who doesn't pay visual attention to the briefing).

I do note I can hardly recall DJ's message (admittedly with far fewer flights) - but I do think that is entirely due to the fact that is read out by a different voice with a slight variation every time, and therefore less effective. SQ have also missed the mark with me, even though it is prerecorded, it is too slow, and the accompanying music is more etched on my brain.
 

thadocta

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I balk when they run the "long" version of the demo, i.e. it outlines the checklist in brief before going into detail: "Let me explain...."
I usually groan when the long version is played, particularly at SYD - it generally means 34R, and you could read an entire novel just during the taxi prior to takeoff.

Dave
 

possumoz

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.......
I think that this the whole point of QF having the same message playing for the last 7 years. Having heard it hundreds' of times it is sublimally etched on my brain ........

I (sadly) watched a bloke on Oprah saying this was actually the whole point. He said that in an emergency situation even remembering how to unbuckle your seatbelt could be confusing (its different to a cars seatbelt fro example) and that every every millisecond counts in an evacuation, and not just for you, but also for the people coming up behind you.

I always watch the FA anyway as it its fun to watch them trying not to laugh when they can't untangle the elastic on the oxygen mask or get their finger stuck rolling it back up (happens quite often)
 

mhen

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One of the nicest moments I have had on a plane was watching the delight on the face of a profoundly deaf young woman when a FA came and gave her the safety demo in sign language. Everyone around was riveted.:D
 

JohnK

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I think that this the whole point of QF having the same message playing for the last 7 years. Having heard it hundreds' of times it is sublimally etched on my brain, even though, I usually don't pay a lot of visual attention to the briefing (and I am sure I'm not the only AFF contributor who doesn't pay visual attention to the briefing).
I have not flown as much as you or some others on AFF but I have troubles remembering everything in the safety announcement so I need to pay attention. This gets very difficult when other passengers are being disruptive.

I also feel that even though someone has heard the safety announcement hundreds of times they still need to pay attention in case any of the information has changed. You just don't know when this is going to happen....
 

thegurio

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I usually groan when the long version is played, particularly at SYD - it generally means 34R, and you could read an entire novel just during the taxi prior to takeoff.

Dave
<Off Topic>

You know when i cruise around here and see things i know that a lot of you spend a far amount of time in the air, but when i read things like the above, I KNOW you do!

<On Topic>
 

Flashback

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I have not flown as much as you or some others on AFF but I have troubles remembering everything in the safety announcement so I need to pay attention. This gets very difficult when other passengers are being disruptive.

I also feel that even though someone has heard the safety announcement hundreds of times they still need to pay attention in case any of the information has changed. You just don't know when this is going to happen....

But you do know that when it is changed, AFF will be the first to know :D
 

NM

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Regarding the 737 subtle difference discussion, isn't one (perhaps not so)subtle difference the number of overwing exits. Doesn't the 733 have only one overwing exit on each side of the plane vs two on 734's and 73H's?
That is correct. However, there are no longer any 733s in the Qantas mainline fleet. There are some based in NZ and operated by Jet Connect for Qantas.
 

Warks

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I note that everyone around here claims to always watch the safety demo (as do I!!) but from experience looking at my fellow frequent flyers (those closer to the front of the plane than me) that only about 5% of people watch the demo. That's being generous. So if you see someone watching it you could almost guarantee you are looking at an AFF member!!:cool:


On a separate issue: did I dream this or was there once a separate safety demo for when you weren't flying over water - i.e. they didn't demonstrate life jackets. There are very few flights within Australia where you don't fly over water so it may have been in the US.

Trying to think of an example of a 'dry' flight in Australia (non-regional)...
CBR-MEL??? (provided you don't have to do a big circle in MEL?)
 

anat0l

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On a separate issue: did I dream this or was there once a separate safety demo for when you weren't flying over water - i.e. they didn't demonstrate life jackets. There are very few flights within Australia where you don't fly over water so it may have been in the US.

Trying to think of an example of a 'dry' flight in Australia (non-regional)...
CBR-MEL??? (provided you don't have to do a big circle in MEL?)

What about PER-CBR? The only water is Lake Burley Griffin at CBR, or passing over Lake Eyre on the way. Neither count.

PER-BNE maybe, but there's Moreton Bay; similar reasoning for SYD. MEL: Great Australian Bight.

How about BNE-ISA? (That's non-regional: run by QF proper).

Some of the routes to/from AYQ and ASP are run by QF proper - definitely dry there!

I can never remember the QF Link demonstrations (I know that the turboprops have no oxygen masks) - do they have life jacket demos?

Only other reason for jackets? Completeness sake. Possibly in case of a diversion required to a location that may have extensive water.
 
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straitman

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On a separate issue: did I dream this or was there once a separate safety demo for when you weren't flying over water - i.e. they didn't demonstrate life jackets. There are very few flights within Australia where you don't fly over water so it may have been in the US.
I'm strongly of the opinion that the concept of life jackets for an airliner ditching is more to give people a 'warm & fuzzy' feeling than anything else. :confused:

I believe the chances of surviving the ditching are so low they can almost be discounted. :(
 
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