I booked a RTW flight with Best Flights, leaving tomorrow.
Last week I checked the baggage allocation and it seems I have:
2 x bags per person - Sydney to London
1 x bags per person - London to Rome
NO x bags per person - Rome to NY
2 x bags per person - NY to Sydney
I've called Qantas, BA and AA and they all refer me to Best Flights. I spoke to Best Flights who told me it's all resolved but I have to pay excess baggage for 1 bag (only got 1 allocated per person and want to take 2) London to Rome to NY. But I logged into my Manage Booking today and it still says no baggage.
No response from Best Flights today even after waiting in the queue for 20 mins. What do I do?! Surely I should have 2 bags all the way through as it's a RTW flight?!
Please help. Thanks so much. Milly
Last week I checked the baggage allocation and it seems I have:
2 x bags per person - Sydney to London
1 x bags per person - London to Rome
NO x bags per person - Rome to NY
2 x bags per person - NY to Sydney
I've called Qantas, BA and AA and they all refer me to Best Flights. I spoke to Best Flights who told me it's all resolved but I have to pay excess baggage for 1 bag (only got 1 allocated per person and want to take 2) London to Rome to NY. But I logged into my Manage Booking today and it still says no baggage.
No response from Best Flights today even after waiting in the queue for 20 mins. What do I do?! Surely I should have 2 bags all the way through as it's a RTW flight?!
Please help. Thanks so much. Milly