And their boxes aren't the most sturdy.I don't feel that it's right that the purchaser needs to pay for insurance here. Rockford charge a small fortune for delivery to start with. But at the end of the day, I feel any vendor who is selling online has a duty to ensure the goods reach the customer in good condition.
As do mine but usually a lot more care is taken. Clearly Covid has gone to their heads.I have always paid for insurance, but my orders tend to be in the hundreds so I'm always a bit worried. Didn't realise AP covered damage to a certain extent!
My order arrived today. Didn't ring the door bell (surprise surprise). Only knew it was there because we heard the bottles topple as the box collapsed.
Aus post are very clear that it's not their responsibility