Reward booking, no tax invoice?

[Vic]

Has Qantas changed the information they provide for award bookings. I booked an award today with Qantas for flights on Emirates, the confirmation came in ok. But the attached document was an "Itinerary Receipt". There was no receipt included for the $1500 in +++!!!!
This is rather annoying as reimbursement options are open to me for that co-pay, but not without a tax invoice/receipt.
Booking appears with Sri Lankan and have used Emirates to select seats already. Seems to be confirmed.
My previous award booking was in November 2024 and that had a tax invoice that showed the cash component.

I plan to call tomorrow, but asking in case there has been some kind of change.

 

[encryptededdy]

Are you referring to an email titled "Confirmation and E-Ticket Flight Itinerary for xx_x", but it doesn't mention the cash portion of your payment?

There won't be a tax invoice for international flights since they don't contain GST, but the E-Ticket should still have the $1500 you paid written on it.

 

[Vic]

Are you referring to an email titled "Confirmation and E-Ticket Flight Itinerary for xx_x", but it doesn't mention the cash portion of your payment?

There won't be a tax invoice for international flights since they don't contain GST, but the E-Ticket should still have the $1500 you paid written on it.

Yes, of course I'm referring to the confirmation email, that's why I said the confirmation was received.

As per my post, the document attached to that email had the title "itinerary receipt" and it contained no information about the cash component.

I have since received an email 16 hours later from Qantas Airways Ticketing with the cash component. But picture an old school dot matrix printout format to the email.

I'm not going to get into the semantics of what is a tax invoice, but I will note that award flights are sold in Australia and the point, what is a receipt? I thought it might be obvious that I want a receipt for the money paid. GST still involves receipts, right?

 

[offshore171]

I'm not going to get into the semantics of what is a tax invoice, but I will note that award flights are sold in Australia and the point, what is a receipt? I thought it might be obvious that I want a receipt for the money paid. GST still involves receipts, right?

No tax invoice for international flights. Services are not "consumed" in Australia and not in scope of GST.

GST and international travel | Australian Taxation Office

Explains the circumstances where international travel and tourism-related activities are taxable or GST-free.

www.ato.gov.au

You'll probably see some wording similar to this on the itinerary

 

[serfty]

My most recent e-ticket .pdf for an updated award booking with international travel had this at the top:

Further down after the flight segments were the details of additional Ticket charges due to adding sectors:

The original was similar having a total before the listed segments and after.

 

[Vic]

My most recent e-ticket .pdf for an updated award booking with international travel had this at the top:
View attachment 465695
Further down after the flight segments were the details of additional Ticket charges due to adding sectors:
View attachment 465696
The original was similar having a total before the listed segments and after.

As does my other award e-ticket from November last year.
However, this is not an E-ticket, as mentioned in the OP. Yes, I've even scrolled all 5 pages of the "Itinerary Receipt", there is no information to show the payment.
I guess at this stage this is an anomaly, not a change in practice.

 

[AIRwin]

View attachment 465721

Flight dates are still showing under the "Arriving" column

 

[offshore171]

Again semantics of what is technically a tax invoice = irrelevant.

Is it hard to understand that I need a receipt that shows the amount paid? Maybe.

thanks for your input. BTW I do understand how GST works. But thanks for the mansplaining...

Why so aggressive and sarcastic towards members contributing to your thread? Seems very unwarranted.

Good luck, I'm out.

 

[Vic]

Flight dates are still showing under the "Arriving" column

No worries, thanks. I was probably over thinking the secrecy of the flight dates.

 

[Vic]

Why so aggressive and sarcastic towards members contributing to your thread? Seems very unwarranted.

Good luck, I'm out.

I'll agree to disagree about the suggestion of aggression. I feel no aggression, just confusion about the need to focus on technicalities that have no bearing on the issue raised.

Because they're not providing any useful help. They have not considered the question raised. They just seem to want to play gotcha without thinking about the actual issue. I probably did express the issue poorly, that's on me, but maybe no need to comment if not going to take the time to consider what is asked.

Thanks for the schooling about GST., sincerely.

 

[serfty]

As does my other award e-ticket from November last year.
However, this is not an E-ticket, as mentioned in the OP. Yes, I've even scrolled all 5 pages of the "Itinerary Receipt", there is no information to show the payment.
I guess at this stage this is an anomaly, not a change in practice.

View attachment 465721

I'm guessing there is no $ figure showing at all. In my experience this is because at the time that PDF was generated, the ticket had not yet been issued. (Note no ticket number.)

Your subsequent post regarding TTY / Dot Matrix type info generally indicates ticketing was completed manually and that would have the 081- ticket number.

Given this is a Qantas booking, you may like to try Finnair's e-ticket facility. It sends current ticketed Amadeus booking information to the e-mail already attached to the booking.

Order your e-ticket receipt | Finnair

 

[Vic]

I'm guessing there is no $ figure showing at all. In my experience this is because at the time that PDF was generated, the ticket had not yet been issued. (Note no ticket number.)

Your subsequent post regarding TTY / Dot Matrix type info generally indicates ticketing was completed manually and that would have the 081- ticket number.

Given this is a Qantas booking, you may like to try Finnair's e-ticket facility. It sends current ticketed Amadeus booking information to the e-mail already attached to the booking.

Order your e-ticket receipt | Finnair

Sri Lankan also sent me an email with the payment info. plus 081 ticket number 5 hours before the Ticketing email from Qantas. Although, an email that anyone could bodgy up
I'll try Finnair
Thank you