Refundability of Qantas Domestic Business Fares

I did notice the fees were refunded on a cancelled rewards tic. Something small for the 6,000 points burnt ….IMG_1496.jpeg
 
Just revisiting this as need to book a business domestic flight for Mrs SS. Are these still fully refundable?

To the statement 'if you cancel for a refund' in the table there is a green tick but also an asterisk;

*No fees apply where you are entitled to a refund or alternative flight under the Australian Consumer Law, equivalent local law or Conditions of Carriage.

That sounds like an each way bet to me. Can anyone clarify?
 
Just revisiting this as need to book a business domestic flight for Mrs SS. Are these still fully refundable?

To the statement 'if you cancel for a refund' in the table there is a green tick but also an asterisk;

*No fees apply where you are entitled to a refund or alternative flight under the Australian Consumer Law, equivalent local law or Conditions of Carriage.

That sounds like an each way bet to me. Can anyone clarify?
Booked plenty and have cancelled plenty, they’re fully refundable
 
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