QP Perth epic fail tonight

[roncritch]

Sitting in the Perth lounge waiting for a red eye to melbourne. NO mixers available, only cans of mineral water .....I like my scotch and coke. I went down to the lower level lounge...they had cans of diet coke...no other soft drinks in either lounge. So I grabbed a can and went back upstairs....lined up in the 10minute queue.... asked for 2 glasses of scotch..one for me and one for my wife and told only one drink!! WTF I am a 62 year old sober ff and treated like I am a Gen Y yobbo (with apologies to the good gen Ys lol) I promisedthe lady serving the drinks that I wouldn't king hit any of the other patrons to no avail!!..just told me to get back in the line...20 mins for a drink for me and my wife?????? Won't go on about the cough food...great that you have sub contracted the lounges Qantas..another great enhancement!! (end of rant)

Hang on...... no its not just discovered that we have an old 330 with seats.... not even Mk 1 beds for our red eye to melbourne...... geee this trip just gets better and better.

 

[tuapekastar]

It's been reported that both the QF and VA lounges at PER are very 'strict' on how they they serve drinks. Speculation has been that it is a reaction to the FIFO miners, I don't know. What happened to you is very silly, probably not the fault of the bartender , who I imagine was just doing as directed (no idea whether it it would be an airline, airport, or government directive). I'd be pissed off too (never been in a position to attempt to order drinks for two people).

 

[mannej]

Just to correct you, the 330 with the skybeds are the oldest product of them all.

 

[davyjohn]

Sitting in the Perth lounge waiting for a red eye to melbourne. NO mixers available, only cans of mineral water .....I like my scotch and coke. I went down to the lower level lounge...they had cans of diet coke...no other soft drinks in either lounge. So I grabbed a can and went back upstairs....lined up in the 10minute queue.... asked for 2 glasses of scotch..one for me and one for my wife and told only one drink!! WTF I am a 62 year old sober ff and treated like I am a Gen Y yobbo (with apologies to the good gen Ys lol) I promisedthe lady serving the drinks that I wouldn't king hit any of the other patrons to no avail!!..just told me to get back in the line...20 mins for a drink for me and my wife?????? Won't go on about the cough food...great that you have sub contracted the lounges Qantas..another great enhancement!! (end of rant)
.

Perth is my least favourite lounge. The drink policy seems to change as it gets later in the day. Prior to 8pm when the FIFO flights get in, it is much more relaxed. Some months back I watched people going straight back to end of line with drinks in hand.

 

[cove]

The sooner they cut spirits out the better the Perth lounges will be.
When we do a social event it is beer,wine and soft drinks so I cannot see why QP needs to go further. If they were to charge $10 for spirits that would change the queue.

 

[Limewood]

Was a fail last time I was in Perth lounge, but not booze, a number of miners in really dirty safety clothes, one sat next to me in J and stank on fight to Sydney.

 

[jakob01]

They first introduced the no self-serve on the wine and champagne a few months ago, now it's the one drink policy. Is this a responsible service of alcohol (RSA) issue? I asked once about the changes and got a vague response. The line at the bar is now absurd for everyone; yes a 10 minute wait to refill your glass of red is the norm. I've overhead the main dragon behind the bar ask "And when is your flight? I think you've had enough" on more than one occasion, to nothing more than a loud and chatty patron, certainly not a drunk one. I can understand the onus of serving alcohol falls back on the "house", but you can say that about any establishment. Please don't let the other lounges go this way! Overall, it makes the whole Perth lounge experience a little less enjoyable.

 

[JohnK]

I hope the other lounges don't end up like the Perth lounges.

It is bad enough waiting for people to get their sugar fix with a little caffeine.

I like to be able to order 2 drinks quickly and not leave my belongings out of sight for too long.

 

[harvyk]

The sooner they cut spirits out the better the Perth lounges will be.
When we do a social event it is beer,wine and soft drinks so I cannot see why QP needs to go further. If they were to charge $10 for spirits that would change the queue.

Disagree, personally I think that they should simply enforce RSA rules, if you have to much you are asked to leave the lounge full stop. 99% of people who attend the lounges (even PER) can be responsible, so I don't see why everyone should be punished because of a couple who really put the W into WP...

I also think they should enact some sort of banning system, if you are asked to leave a lounge it is marked on your QFF account. I would also like to start seeing bans (either rest of day, week / month / year / forever) for those who misbehave. I know that they ultimately don't want to scare away highly profitable guests, but doing nothing will have the same effect.

 

[thommo50]

On an afternoon flight from Perth to Sydney in business last month, there were a couple of yobbos in business class, they weren't miners but had something to do with marine or ship recovery, I know this because they were big noting themselves to everyone that listened to how much money they earned and what a specialized job they had, big deal.

Anyhow they liked to drink, the crew obliged, they kept getting more annoying, cracking jokes which they thought were extremely funny, tyring to engage other passengers even though no one was interested. It was obvious that they were beginning to get quite intoxicated, yet the crew still kept serving them alcohol, I was getting really embarrassed and annoyed by the stupidity that was coming out of their mouths, I couldn't take it anymore and told them to pull their heads in. I also got up the crew because they kept serving them. When the plane landed they were out first. Along the walkway they continued in their smart cough way, and walked abreast at a very very slow pace stopping everyone from going past.

The point I'm trying to make is, wouldn't it have been better that they were aloud to drink in that manner in the lounge on the ground where they can be observed and then not permitted to fly, than trying to contain and control it in the air. So many times when I travel the crew are constantly trying to get me to drink more, yet on the ground its being regulated in such a stupid way. If the people behind the bar determine the level of your sobriety by a persons behaviour it stands to reason that half the flying population are intoxicated. If they really wanted to know the level of intoxication install breathalyser machines.

If the reason for the one drink policy is because of the FIFO people, then that in itself is absurd. They are obviously in the lounge because they are entitled, so in fact Qantas would have to be making money to compensate for the alcohol consumption, If its to regulate the amount one drinks for behavioural reasons then close the public bar downstairs where they can drink as much as they want as long as they have money to pay for their drinks.

Personally I'm a non drinker due to health reasons, so it doesn't really affect me, but I believe that people who enjoy a social drink whether it be wine beer or spirits should be aloud to partake without being treated in such a childish and demeaning manner as the original poster was.

 

[harvyk]

<snip>
If the reason for the one drink policy is because of the FIFO people, then that in itself is absurd. They are obviously in the lounge because they are entitled, so in fact Qantas would have to be making money to compensate for the alcohol consumption, If its to regulate the amount one drinks for behavioural reasons then close the public bar downstairs where they can drink as much as they want as long as they have money to pay for their drinks.
<snip>

Not quite, both the QP and the bars downstairs are suppose to practice RSA... Of course in reality the only times which I've ever seen people be ejected from a bar they where not only drunk, but also getting violent. Perhaps some crackdowns on RSA would be in order...

 

[Pushka]

Some people don't drink wines but will drink spirits before flights because if they have any reaction to wines (eg in the sinus) then the flight becomes very uncomfortable. Spirits don't do that.

 

[Cynicor]

I only/mainly drink spirits as I don't like wine, except for champagne/sparkling at times. I hold my spirits quite well but would rarely drink more than one or 2 and hour.

I don't think spirits are to blame, but if they pull them from the club I won't complain. I'll get them on board if I really need it.

 

[Sojourner]

I gotta say, it's going to be a lose/lose situation either way for QF. Keep the spirits flowing and the yobbos will drink themselves silly and annoy the hell out of staff and other passengers. Cut the spirits or heavily regulate how much they serve and it'll annoy everyone who drinks responsibly.

 

[dasheighty]

The RSA act and QF's own lounge access policy should be enforced to reduce the problem.
If a strict policy of RSA, lounge dress code (as described in the QP membership terms and conditions) and ejecting yobbs was enforced along with implementing a " you have been ejected from the QP, therefore you are obviously not in a fit state to fly, and your boarding pass will be cancelled " policy would soon reduce the instances of overzealous behaviour. Simple - you booze - you lose. It wouldn't take more than a few boarding pass cancellations and the word would get around. Happens in other airports public bars, so why not in a "private" bar?
PER is my home port & often I have had to endure these tossers in the lounge, when all I want is a quiet drink or two/three without suffering the yobbs found in the public areas before getting on a flight.

 

[Borisdog]

I am generally in the Perth QP after 8pm. This policy has only been in force for about the last 3 months. Not the end of the world IMO but it is a pain.
Yes I work FIFO
No I don't wear my work gear in there.
And , funnily enough, I am capable of displaying manners when not on a mine-site.
I doubt it's RSA. I'd say more like a simple matter of trying to stop the cash bleed.

 

[straitman]

I doubt it's RSA. I'd say more like a simple matter of trying to stop the cash bleed.

Sorry I don't agree with that comment.

If it were the case then this would be the policy across all lounges.

 

[TheEmu]

Disagree, personally I think that they should simply enforce RSA rules, if you have to much you are asked to leave the lounge full stop. 99% of people who attend the lounges (even PER) can be responsible, so I don't see why everyone should be punished because of a couple who really put the W into WP...

I also think they should enact some sort of banning system, if you are asked to leave a lounge it is marked on your QFF account. I would also like to start seeing bans (either rest of day, week / month / year / forever) for those who misbehave. I know that they ultimately don't want to scare away highly profitable guests, but doing nothing will have the same effect.

I'm sure if QF actually did want to scare away their highly profitable guests, they could come up with a simpler, fairer way of doing it! :shock::mrgreen:
Seriously, I agree with you - enforcing an ascending ban system for behaviour would be effective (e.g. 3 strikes), as would enforcement of a reasonable dress/hygiene code (post shower).
It's a club with rules. Members need to follow them or suffer the consequences.

 

[medhead]

The RSA act and QF's own lounge access policy should be enforced to reduce the problem.
If a strict policy of RSA, lounge dress code (as described in the QP membership terms and conditions) and ejecting yobbs was enforced along with implementing a " you have been ejected from the QP, therefore you are obviously not in a fit state to fly, and your boarding pass will be cancelled " policy would soon reduce the instances of overzealous behaviour. Simple - you booze - you lose. It wouldn't take more than a few boarding pass cancellations and the word would get around. Happens in other airports public bars, so why not in a "private" bar?
PER is my home port & often I have had to endure these tossers in the lounge, when all I want is a quiet drink or two/three without suffering the yobbs found in the public areas before getting on a flight.

And you reckon Qantas are going to pay for all the extra security staff required to make this work. Really they should get onto the mining companies, who would all have fit of work policies, tell them they're going to crack down on drunks and ask the miners to inform their employees.

 

[The Rok]

And you reckon Qantas are going to pay for all the extra security staff required to make this work. Really they should get onto the mining companies, who would all have fit of work policies, tell them they're going to crack down on drunks and ask the miners to inform their employees.

Fat lot of good that is going to do. It doesn't deter their behaviour onsite, it's hardly going to deter it off site. Some people are born inconsiderate, others learn it from their parents.