QFF Platinum requesting release of extra Classic Reward seats?

[Notyourbag]

I had an agent in HBA recently say to me, “I see you called X times yesterday. Were you having phone trouble or trying to get through to Hobart?”

"No just trying to speak to a competent agent who can assist me resolving my problem "

 

[TheInsider]

Fascinating - I didn't know QF call centre staff could see HUACA data like that.

every call is logged in salesforce and every phone agent has this connected to their phone calls and system

 

[JessicaTam]

every call is logged in salesfarce and every phone agent has this connected to their phone calls and system

There, fixed that for you.

 

[arrow]

There, fixed that for you.

Yes! Salesforce, the CRM for those that don’t care about their customers

 

[pointswhore]

The tool is rarely the problem

 

[RSD]

The tool is rarely the problem

Have you ever tried using the Qantas multicity booking tool?

 

[pointswhore]

Have you ever tried using the Qantas multicity booking tool?

For reward flight searches I find it useful. Can't vouch for cash bookings

 

[TeaKozy]

Success releasing some seats to/from Thailand (and on the days I wanted):

1x 24/10 MEL-SYD-BKK in J
1x 1/11 USM-SIN-MEL in J (USM-SIN in Y - not sure if PG even release J awards?)

Curious to see what the hard product on the Finnair A330’s is like, seems a bit divisive.

 

[CorporateFlyerMEL]

I think the Finnair product better when it has the proper Finnair mattress and pillows designed for the couch - the ill fitting Qantas mattress and pillows do not work with the hard product.

I am still not a fan of a long day time flight when you are sitting most of the way - I find the lack of recline and inability to adjust the screen a bit restrictive when watching the screen...

 

[Aeryn]

I think the Finnair product better when it has the proper Finnair mattress and pillows designed for the couch - the ill fitting Qantas mattress and pillows do not work with the hard product.

Nope even with the Finnair topper and pillows this seat is awful for sleeping

 

[CorporateFlyerMEL]

the fact that no other airline has gone down the path of a non-reclining seat is probably a sign...

 

[SYD]

the fact that no other airline has gone down the path of a non-reclining seat is probably a sign...

Yes they are…

https://www.executivetraveller.com/news/ana-new-room-fx-787-business-class

 

[WilsonM]

Nope even with the Finnair topper and pillows this seat is awful for sleeping

My personal experience is different - I loved the space the seat provided and found it very comfy for sleeping. But I get completely that this product doesn't hit the mark for some, but for me at least it's quite good.

 

[Ubern]

I think the Finnair product better when it has the proper Finnair mattress and pillows designed for the couch - the ill fitting Qantas mattress and pillows do not work with the hard product.

I am still not a fan of a long day time flight when you are sitting most of the way - I find the lack of recline and inability to adjust the screen a bit restrictive when watching the screen...

I like it for that day flight, it's a wider seat and easier to lounge in, sit cross legged, et cetera. Feels like a cosier space overall compared to QF J.

 

[Flyfrequently]

Success releasing some seats to/from Thailand (and on the days I wanted):

1x 24/10 MEL-SYD-BKK in J
1x 1/11 USM-SIN-MEL in J (USM-SIN in Y - not sure if PG even release J awards?)

Curious to see what the hard product on the Finnair A330’s is like, seems a bit divisive.

Well done @TeaKozy

USM-SIN mostly all Y now since late last year.
Had revenue fare QF flight# and downgraded from J to Y in September.
I have seen CR but not looked lately.
It is a short flight, crew were good.
We did get access to their small Lounge.

 

[elanshin]

the fact that no other airline has gone down the path of a non-reclining seat is probably a sign...

Getting OT but ANA just did. Their new 787 J (the room fx) is non reclining.

 

[SYD]

Getting OT but ANA just did. Their new 787 J (the room fx) is non reclining.

I posted an article a few posts up.