QFF Platinum requesting release of extra Classic Reward seats?

[dairyfloss]

In your case, you’ll need to rely on QF checking you through from one booking to the other at check-in, which they should do for QF<>QF, QF<>EK, or QF<>QF award (incl partners)

Will someone please pass this information on to the Perth international check in desks.
They did not like check through on a QF cash ticket PER-SIN connecting to a QF SIN-KUL award ticket on MH
And complained vigorously about getting called (in/back) if they were to do so.
Fortunately the award ticket was able to be changed to a later MH flight permitting collecting my luggage and walking between terminals
Almost created a problem for my wandering.
Fred

It’s covered on their own site, so you should be able to refer them to this in the event of issues: https://www.qantas.com/agencyconnec...when-can-my-customers-bags-be-through-checked

 

[Warragul]

It’s covered on their own site, so you should be able to refer them to this in the event of issues: https://www.qantas.com/agencyconnec...when-can-my-customers-bags-be-through-checked

But like the scenarios when call centre staff maintain the rules are X when in fact they are not, if they don't know how to do whatever needs to be done quoting a policy mightn't be much help.

I've tried referring to websites etc this trying to get into the EK lounge at Sydney on a trans Tasman flight QF flight ( QF ticket J class and WP) and been politely and emphatically told only for EK flights.

 

[Flyfrequently]

But like the scenarios when call centre staff maintain the rules are X when in fact they are not, if they don't know how to do whatever needs to be done quoting a policy mightn't be much help.

In 2 calls on Friday in trying to explore options for a slightly later connecting Sydney I to D, was informed don't worry about collecting your bags, they will go directly to Melbourne..... @Warragul

 

[levelnine]

It’s covered on their own site, so you should be able to refer them to this in the event of issues: https://www.qantas.com/agencyconnec...when-can-my-customers-bags-be-through-checked

Hasn't helped at MEL First check-in before. They have told me policy must be wrong (lol) and it can't be done.

 

[sudoer]

P1 - 01NOV25 QF2 SIN-SYD F7 A7 -> P2 success

 

[wandering_fred]

It’s covered on their own site, so you should be able to refer them to this in the event of issues: https://www.qantas.com/agencyconnec...when-can-my-customers-bags-be-through-checked

quote:^ Exemptions apply for customers travelling on a oneworld separate PNRs when using a combination of award travel and revenue travel. Note: This is a Qantas exemption and may not be supported by all oneworld airlines.

And may not be supported by all QF check in agents? Exemption does not apply here response is normal in Perth.
The exemption would have to be specifically stated: ie, A QF revenue ticket may be checked through to a PNR issued as a QF award ticket (or the other way round)
Where can this be escalated without wandering?
Fred