QFF Platinum Emerald Seat Selection on Malaysia Airlines

[KTA Return]

Hi All,
It has been many years since flying MH and with this have booked flights in economy fair class Q which wont allow me to select any seats outside of standard without paying a fee as a QFF Platinum OWE and was wanting to know is this correct or have i just missed something as i am sure back years ago i was able to select the exit row with no fees.

Thanks in Advance

 

[MELso]

Sign up for Enrich Programme

Earn Enrich Points whenever you travel, shop, dine and more plus redeem Points for rewards beyond flying.

enrich.malaysiaairlines.com

Complimentary Standard Seat selection up to 48 hours before departure, and complimentary Emergency Exit or Extra Legroom Seat selection within 48 hours at check‑in, subject to availability.

 

[SYD]

Hi All,
It has been many years since flying MH and with this have booked flights in economy fair class Q which wont allow me to select any seats outside of standard without paying a fee as a QFF Platinum OWE and was wanting to know is this correct or have i just missed something as i am sure back years ago i was able to select the exit row with no fees.

Thanks in Advance

Does the booking show your OW status? If your QFF# has a leading zero, it can help to enter the full number including leading zero(s).

Sign up for Enrich Programme

Earn Enrich Points whenever you travel, shop, dine and more plus redeem Points for rewards beyond flying.

enrich.malaysiaairlines.com

I was going to say be careful creating an account because any points earn might get redirected to MH, but it looks like “Q” earns zip, zilch, nada with QF anyway. So this could be a fall back option.

 

[KTA Return]

I can't see my OW status on the booking also shows i need to pay for bags outside the 7kg carry on and offering lounge access for a fee so will assume it has not recognized my status. From this it won't allow me to update the FF number to try when adding a zero.

 

[SYD]

I can't see my OW status on the booking also shows i need to pay for bags outside the 7kg carry on and offering lounge access for a fee so will assume it has not recognized my status. From this it won't allow me to update the FF number to try when adding a zero.

Does the QF website let you open the booking under MMB? That sometimes correctly adds your FF details.

Otherwise, probably best to call them (MH) or whatever chat function they might have.

 

[KTA Return]

Not changeable on the QF site so went down the MH chat function which was a battle until finally a human took over the chat or at least i think so, anyhow i am told that my status is recorded and that i have the baggage allowance to reflect this although website still saying i have the 7kg carry on and can purchase checked in so no real resolution and enough time wasted so will leave for a few days and try calling and see how i go.

 

[SYD]

Unfortunately, pretty much all the old hacks of using say, rj.com have been shutdown as airlines have been tightening up access to their bookings. But if you haven’t already, it’s worth a quick check if RJ or BA (or other OW airline websites), even recognise the PNR let alone do seat selection.

 

[oz_mark]

Hi All,
It has been many years since flying MH and with this have booked flights in economy fair class Q which wont allow me to select any seats outside of standard without paying a fee as a QFF Platinum OWE and was wanting to know is this correct or have i just missed something as i am sure back years ago i was able to select the exit row with no fees.

Thanks in Advance

It is correct FAQ

Is Seat Selection available for Malaysia Airlines Platinum frequent flyer members?​

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Answer
Standard Seat selection is not chargeable for Malaysia Airlines Platinum and oneworld Emerald members as Standard Seat is complimentary for these Frequent Flyer Programme tiers. Selection for Extra Legroom, Economy Comfort and Emergency Exit Seats are chargeable up to forty-eight (48) hours before departure for these tiers.