QFF - definition of a 'Family Member'

[ThunderbirdNZ]

I want to book a flight for my husband and his mother (I'm not travelling) since I have a lot of points. He's already registered as family, but she isn't. I've searched the FAQs high and low but can find no definition of a family member. Do MILs qualify or do I need to transfer my points to my husband and let him do it (fee for transfer: A$35). She isn't QFF yet but we will sign her up. Do we need to register her as living at our address. NB - my surname is different to theirs.

 

[ozmille]

I want to book a flight for my husband and his mother (I'm not travelling) since I have a lot of points. He's already registered as family, but she isn't. I've searched the FAQs high and low but can find no definition of a family member. Do MILs qualify or do I need to transfer my points to my husband and let him do it (fee for transfer: A$35). She isn't QFF yet but we will sign her up. Do we need to register her as living at our address. NB - my surname is different to theirs.

If you go through with the booking process and there will be a dropdown box for relation. Just did a JASA booking and even saw uncle there so it is quite extensive family.

 

[arraitch]

See Frequent Flyer - About the Program - Terms & Conditions 'Eligible Family Member' of a Member means any person, etc.

 

[ThunderbirdNZ]

See Frequent Flyer - About the Program - Terms & Conditions 'Eligible Family Member' of a Member means any person, etc.

I swear I typed 'eligible family member' into the search box!!

Thanks for the replies people

 

[bazza]

(fee for transfer: A$35).

Is a fee payable for family transfer? I always thought it was free :shock:

 

[nlagalle]

Is a fee payable for family transfer? I always thought it was free :shock:

So did I.. My brother transferred points to me a couple of weeks ago and it was few weeks ago.

 

[oz_mark]

$35 fee applies of made through the service centre. See the fee schedule for post 4 may fees.

I believe it is still free on-line
Sent from my HTC Legend using AustFreqFly App

 

[pshepvic]

Yes family transfers are free. Not sure what that $35 is (is there a fee for doing it by phone instead of online?)

 

[serfty]

...Not sure what that $35 is (is there a fee for doing it by phone instead of online?)

Yes there is such a fee:

Frequent Flyer - About the Program - Terms & Conditions

Award Assistance Fee - Transfer of Points to Eligible Family Members

For transfers made through the Frequent Flyer Service Centre. Amount must be paid at the time of making your transfer.

A$35 per transfer

 

[Ben174]

How do Qantas really know anyway? Cant you put her down as aAunt or something? lol

I have upgraded friends and booked flights for a friend putting them down as Cousin i beleive.no one ever questions it

 

[pshepvic]

How do Qantas really know anyway? Cant you put her down as aAunt or something? lol

I have upgraded friends and booked flights for a friend putting them down as Cousin i beleive.no one ever questions it

Exactly. I've put people down as cousins - how would they ever know, or be able to prove it wasn't true - I don't think they'd ask for copies of your parents birth certificates and your grandparents, plus your "cousins" parents, as that would be the only way it could be verified.

 

[Sprucegoose]

Modern families are very broadly defined these days, rules are mere semantics I would suggest.

 

[Timba-Jet]

I've also transferred my points to a 'cousin' who was simply a friend.

Does anyone know any logical reason why Qantas would want to restrict FF point transfers and award bookings to family members?

Otherwise ad they don't actively check/enforce they should drop the charade and open it up.