QFF Award Booking | Australian Frequent Flyer
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QFF Award Booking

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JonnoP

Junior Member
Joined
May 9, 2006
Messages
48
Is it me or does everyone have problems when finding a flight and adding it to the itenary only to find 3 seconds later that it crashes and says the following..

An internal error has occurred in the Qantas Frequent Flyer, online Award booking system. If you have provided your credit card details please check Your Bookings to see if your booking was completed. Otherwise, please try again or contact Telephone Sales on 13 11 31 within Australia or your local Qantas Telephone Sales office to make your Award booking.

If you call them will they charge you the 2500 Assisted Award Booking Fee?

Regards,

Jonno
 

simongr

Enthusiast
Joined
Jul 10, 2006
Messages
14,426
I have had a heap of problems with the QF site recently - trying to upgrade using using points online is unworkable...
 

kelpie

Intern
Joined
Oct 2, 2006
Messages
63
Me too.

The site has been particularly bad over the past month; you just have to try your luck at different times of day.
 

Tooner

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Nov 7, 2006
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OLCI seemed to be stuffed earlier - saying I was trying to check-in for flight outside 24 hours when the flight was 23 hours away.

As for upgrades with points, well not much luck from PER to SYD!:(
 

Flashback

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Oct 29, 2006
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Tooner said:
OLCI seemed to be stuffed earlier - saying I was trying to check-in for flight outside 24 hours when the flight was 23 hours away.

As for upgrades with points, well not much luck from PER to SYD!:(
I posted about a month ago, the reason for this. Its due to the DST, try at 22 3/4 hours away and you should be fine.
 

Tooner

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Flashware said:
I posted about a month ago, the reason for this. Its due to the DST, try at 22 3/4 hours away and you should be fine.
Thanks Flashware; absolutely correct.
 

Tooner

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Flashware said:
Very frustrating, isn't it ;)

Even still I jump on to checkin, only to be met with "too early"!
It was very frustrating, as I had to go to a meeting and could only get back to it 2 hours later, when clearly available good seats had been jumped on!
 
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