QFF Award Booking

Discussion in 'Qantas Frequent Flyer Program' started by JonnoP, Feb 22, 2007.

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  1. JonnoP

    JonnoP Junior Member

    May 9, 2006
    48
    0
    Is it me or does everyone have problems when finding a flight and adding it to the itenary only to find 3 seconds later that it crashes and says the following..

    An internal error has occurred in the Qantas Frequent Flyer, online Award booking system. If you have provided your credit card details please check Your Bookings to see if your booking was completed. Otherwise, please try again or contact Telephone Sales on 13 11 31 within Australia or your local Qantas Telephone Sales office to make your Award booking.

    If you call them will they charge you the 2500 Assisted Award Booking Fee?

    Regards,

    Jonno
     

  2. simongr

    simongr Enthusiast

    Jul 10, 2006
    14,229
    1,742
    I have had a heap of problems with the QF site recently - trying to upgrade using using points online is unworkable...
     
  3. kelpie

    kelpie Intern

    Oct 2, 2006
    62
    3
    Me too.

    The site has been particularly bad over the past month; you just have to try your luck at different times of day.
     
  4. Tooner

    Tooner Active Member

    Nov 7, 2006
    747
    72
    Sydney
    Flight Map:
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    OLCI seemed to be stuffed earlier - saying I was trying to check-in for flight outside 24 hours when the flight was 23 hours away.

    As for upgrades with points, well not much luck from PER to SYD!:(
     
  5. Flashback

    Flashback Senior Member

    Oct 29, 2006
    8,134
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    I posted about a month ago, the reason for this. Its due to the DST, try at 22 3/4 hours away and you should be fine.
     
  6. Tooner

    Tooner Active Member

    Nov 7, 2006
    747
    72
    Sydney
    Flight Map:
    View my flight map
    Thanks Flashware; absolutely correct.
     
  7. Flashback

    Flashback Senior Member

    Oct 29, 2006
    8,134
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    Very frustrating, isn't it ;)

    Even still I jump on to checkin, only to be met with "too early"!
     
  8. Tooner

    Tooner Active Member

    Nov 7, 2006
    747
    72
    Sydney
    Flight Map:
    View my flight map
    It was very frustrating, as I had to go to a meeting and could only get back to it 2 hours later, when clearly available good seats had been jumped on!
     
  9. Flashback

    Flashback Senior Member

    Oct 29, 2006
    8,134
    2,373
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    Yep.. know the feeling all too well :evil:
     
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