QF Platinum Recognition on flights

[RooFlyer]

I actually did not disparage the "service standard". Rather I'm asking why people feel the need to be greeted. Different..

However now that you brought up the "service standard". ..If a greeting is a required service standard, it would be IMO difficult to tell if it is sincere or not. Id rather a greeting that was not "required" - these are likely more genuine

Not uncommonly you make a relatively simple concept very complicated. Doesn’t need analysis or justification or parsing. We are just recounting our experience with, having status on Qantas, whether or not they go out of their way to recognise it.

 

[Beano]

On the return had a lovely chat with the CSM, was an A330 so thinking the extra space made it a bit easier to make her way around the cabin.

Good point. These flights, and some DOM flights, are short so CSMs may be too busy. In Y I often see the CSM on the cart.

 

[Ade]

I got greetings from CX EVERY single time

This is very true IME (when I used to fly CX a lot, pre-CoVID, not flown CX post CoVID, so can't comment). I also got upgraded 4/5 times flying CX from Y to PE, especially on the HKG-IND-HKG sectors, which usually have overbooked Y and status pax got bumped up.

 

[tonynhe]

Recently flew AKL to HKG on CX in Y. I was greeted and asked to order meal (both) before take off. Even able to get Cathay Delight as my choice of beverage. And my meal was served before everyone (even before special meals). On HKG to MEL, also Y but QF, the service manager came and greet me before meal service and was offered water. Checked in with me again before landing and handed me an Express card for arrival (biosecurity)

 

[muppet]

<snip> … handed me an Express card for arrival (biosecurity)

In my experience those express arrival cards achieve nothing.

There’s either no queue to be expressed from, or a massive queue and no express queue. YMMV

 

[mad_atta]

In my experience those express arrival cards achieve nothing.

There’s either no queue to be expressed from, or a massive queue and no express queue. YMMV

Agreed. I didn't think there was still an express queue concept inbound to SYD or MEL?

 

[Daver6]

Agreed. I didn't think there was still an express queue concept inbound to SYD or MEL?

MEL had something or other in Jan 2025. I think access might have been via class of travel plus APEC card holders.