I arrived in SYD from IAD yesterday, I have status with both AA (PLT) and QF (PS) but I was ticketed AA all the way. When I checked in at IAD I received my 2 boarding passes (IAD-LAX, LAX- SYD), my IAD - LAX I was upgraded (thanks!!) but my LAX- SYD which I had booked 4 months prior and had an itinerary showing my seat as 71A somebody in Qantas had reassigned me to 56H opposite the galley. the reason I want 71 is it's on the taper where you have 2 seats instead of 3, the seat is not unique I could have been moved to 70A/70K, 71K, 72A/K or 73A/K. I complained to the agent, she phoned QF and they told me to try in LA, I said no that won't work because by the time I got to LA all the boarding passes would be issued. QF told me tough, AA agent called for a supervisor and after 15mins waiting she said she would have a supervisor talk to me at the gate (I was going to miss the flight). I get to the gate, no superviser.
In LAX I went to the AC/QF club, again AA agent told me to talk to the QF agent, QF agent told me "tough the flight was full, all BP's had been issued/assigned". I again pointed out my status with both airlines and the fact I had checked in for the LAX-SYD leg 9 hrs before the flight. I was waved away. :evil:
Last year when I was ticketed QF with a registered QFF nu the reverse would occur and AA would bounce me out of my preassigned exit row on the LAX- IAD legs. I understand both AA and QF have the right to change seating what I can't comprehend is why both airlines treat each others Elites with such contempt. Aren't they supposed to be parters in these flights. The person that had been assigned to seat 71A had no status with either airline, I know because I asked.
I do this run alot, to the point where I can tell if somebody else has been sitting in my seat ( I hate it when somebody spills something or messes up my magazines/info sheets). I have spoken today with Qantas Customer Care and guess what, they don't care. They refused my request to speak with management and claimed that there was no "Superviser" to speak with. I have 6 further flight similar flights booked this year and they all currently show me in 71A but now I guess I can end up anywhere and nobody gives a stuff.
Other than switching over to UA has anybody got any other constructive ideas other than changing around FF numbers?
In LAX I went to the AC/QF club, again AA agent told me to talk to the QF agent, QF agent told me "tough the flight was full, all BP's had been issued/assigned". I again pointed out my status with both airlines and the fact I had checked in for the LAX-SYD leg 9 hrs before the flight. I was waved away. :evil:
Last year when I was ticketed QF with a registered QFF nu the reverse would occur and AA would bounce me out of my preassigned exit row on the LAX- IAD legs. I understand both AA and QF have the right to change seating what I can't comprehend is why both airlines treat each others Elites with such contempt. Aren't they supposed to be parters in these flights. The person that had been assigned to seat 71A had no status with either airline, I know because I asked.
I do this run alot, to the point where I can tell if somebody else has been sitting in my seat ( I hate it when somebody spills something or messes up my magazines/info sheets). I have spoken today with Qantas Customer Care and guess what, they don't care. They refused my request to speak with management and claimed that there was no "Superviser" to speak with. I have 6 further flight similar flights booked this year and they all currently show me in 71A but now I guess I can end up anywhere and nobody gives a stuff.
Other than switching over to UA has anybody got any other constructive ideas other than changing around FF numbers?