QC's plummetting standards

Discussion in 'Open Discussion' started by pacblue, Oct 3, 2006.

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  1. pacblue

    pacblue Intern

    Dec 2, 2005
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    Australia
    When will Qantas really start enforcing dress/behaviour standards in the QC ?

    In both Sydney and Melbourne late last week, it looked like bogan city - shorts, thongs, singlets ... and yob behaviour (particularly from the footy fans on their way either up north for the NRL or down south for the AFL).

    A group of 15 footy yobs hijacked chairs, re-arranged them, got more boozed and louder the longer their plane was delayed (3 hours !!!!) I was dreading the minute when they'd start singing the club song.

    Call me a snob, but when I joined QC years ago, I got entree into a place that was a haven away from the rest of the crowd. I pay a premium for something which should be better ...

    The staff used to be fussier about standards. It seems now with cheap corporate deals every man and his dog is a member and no-one seems to care what they do.

    It leads me to ask, besides the free booze and a morsel or two of food (which are getting smaller) what's the point ??

    Pacblue
     

  2. I have a perception of what the QC is and how one should behave in it. That point of view is probably a little different to the louder visitors you encountered.

    On Weekdays I will always wear at least neat/casual business attire, although I have received looks from corporate’s in suits. It comes done to the fact that different people have different perceptions to dress code and I guess it makes it harder for Qantas to police unless they literally spell it out. I don't have a problem with dress on the weekend, as generally most will be travelling for leisure.

    It does tick me off when the QC environment turns from a relaxing space to an "Elephant & Wheelbarrow" pub. Again it comes down to different perceptions on decorum & behaviour.

    Maybe Qantas should move some of the crabbier FA's to manage the QC and keep the rough ones in line, and give some of the members here a break on the long haul flights.
     
  3. aus_flyer

    aus_flyer Established Member

    Feb 15, 2005
    1,361
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    Brisbane
    I too am annoyed that what is meant to be a haven in which you can relax before flying, has turned into one giant playpen.

    QC staff have no problem saying "no, go away" to people who ask for free upgrades, why can't they do the same to the bogans?
     
  4. maninblack

    maninblack Established Member

    Aug 14, 2006
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    I don't care what people wear in the QC but I do care how they behave. As I frequently travel with my family for leisure I may be wearing casual clothes, even shorts and a t-shirt and I have paid for my J class tickets, with my own money so no-one needs to tell me what I can wear when I am heading off on a well earned holiday. As for bad and loud behaviour, this is not acceptable, but strangely I have never encountered this, my experience over many visits to the QC is one of generally quiet behaviour, even from families. The staff should crack down on rowdy behaviour and call in security personel if required.
     
  5. Yada Yada

    Yada Yada Established Member

    Dec 6, 2004
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    Can't say I've witnessed bad behaviour or inappropriate attire in the QP's, but I get frustrated at the crowds. A few times I've had to wait around until a seat became available.

    No such problems in the Virgin Blue lounges - plenty of space, peace & quiet, and free internet.
     
  6. maninblack

    maninblack Established Member

    Aug 14, 2006
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    If only they offered a business class seat (forget the service) then I would fly with them in a flash :cool:
     
  7. Rae

    Rae Member

    Sep 30, 2006
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    0
    Wow that's really offensive. How someone dresses is not how someone behaves! For the record, I'm a Qantas Club attendee (almost Platinum status with 5 months to go) and I have tattoos, piercings, bright red hair. I wear what you probably consider scruffy clothes, but my work allows such. I earn good money and have an IQ of 139 (ie Mensa). As for behaviour, I don't swear (too often), I've never stolen, live righteously, am vegetarian, don't drink and have probably committed less crime, hurt less people and definitely hurt our planet less than half those people in suits at QC!!!
     
  8. Skyring

    Skyring Established Member

    Oct 18, 2005
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    I'm usually the worst dresser in the place. Cargo pants, walking boots and polo shirt, mostly - dressing for long-haul comfort. Sometimes with a five o'clock shadow at eight in the morning.

    I've never encountered any bad behaviour in a lounge, excepting maybe the unseemly haste to scoff all the party pies before I can get a platefull.

    However, I think that shorts, t-shirt and thongs is getting a bit close to the edge. Ladies excepted, of course.
     
  9. NM

    NM
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    Aug 27, 2004
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    Sounds a bit like an FT meeting at the local Qantas Club :oops: .
     
  10. simongr

    simongr Enthusiast

    Jul 10, 2006
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    Its not so much the dress standards but the behaviour that is an issue I think. Mind you it does bug me that given the majority of my travel is on a Sunday morning/Friday evening int'l I have to put on a pair of chinos and a shirt so I am respecvtable in the lounge and on the flight - I would much rather wear shorts and a t-shirt for comfort.
     
  11. Yada Yada

    Yada Yada Established Member

    Dec 6, 2004
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    You go, girl! (apologies if you are a guy!) :cool:
     
  12. Rae

    Rae Member

    Sep 30, 2006
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    Thanks Yada Yada, yes I'm female :)

    Bad behaviour shouldn't be tolerated anywhere, and I hate loud obnoxious groups of people as much as the next person, but really... are they any worse than the groups of suits that gather at a bar on a Friday night?

    My point obviously being that I felt it unfair to judge someone's appearance as reason for their behaviour, be that QC or otherwise.
     
  13. maninblack

    maninblack Established Member

    Aug 14, 2006
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    Absolutely right and remember this is a travelers lounge, not a businessmans club. Travelers take all forms and go to varied destinations for varied reasons. If someone is heading off to do a trek in the tropics then they are hardly likely to be wearing a suit or even "neat casual attire", they are probably in hiking clothes and it is not an issue. If they have earned or paid their membership, then what they wear is nobody elses business.
     
  14. pacblue

    pacblue Intern

    Dec 2, 2005
    61
    0
    Australia
    Whether it's a traveller's club or not, is NOT the issue. The issue is -- Qantas clearly states that certain dress standards apply. If Qantas is not going to enforce those rules, what else is it simply going to let slip by???.

    Qantas should ban yobs, bogans and anyone looking scruffy .... (and while they're about it, they can cut out cheap corporate rates - might keep out some more of the riff raff)

    Pacblue
     
  15. maninblack

    maninblack Established Member

    Aug 14, 2006
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    QC Terms and conditions.
    10.7 Smart, casual dress standards apply at all times. Individual Qantas Club lounge managers will have discretion to alter these standards if circumstances warrant.

    This therefore exludes those in conservative business attire or those in formal wear :D

    But seriously this is a totally subjective judgement and the manager has discretion. What is smart casual? I can look very smart in sandals, shorts and a funky T-shirt and another guy can look like garbage in a cheap suit and wrinkled shirt. Being scruffy does not exclude someone as this is not part of their dress. The issue really is about behaviour, not the clothes you wear, everyones view of fashion or "smart casual" is different.
     
  16. NM

    NM
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    And the terms and conditions make no mention of offencive body odour or bad breath as being reason for exclusion, so why discriminate based on dress tastes?
     
  17. Rae

    Rae Member

    Sep 30, 2006
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    Clearly Qantas don't HAVE to enforce anything. It's at their discretion, and their discretion shows that they realise not everyone considered a 'worthy' club member will be wearing a suit.

    10.7 Smart, casual dress standards apply at all times. Individual Qantas Club lounge managers will have discretion to alter these standards if circumstances warrant.

    I manage a rock band for a living. I am responsible for arranging tours and therefore national and international flights for 8-12 people about 9/12 months a year. In the past 12 months alone, that equates to approx 620 flights.

    I currently put those flights through Qantas and one world. So, if Qantas decided to kick me out of QC because I'm 'scruffy', then that's a lot of business they stand to lose.

    Stop judging a book by it's cover. It's the oldest phrase in the world, and still used for good reason.
     
  18. Rae

    Rae Member

    Sep 30, 2006
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    That would leave no one in QC. Many of the bogans and yobs are also in suits.
     
  19. wandering_fred

    wandering_fred Established Member

    Jun 12, 2006
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    Maybe I'm too old
    Maybe my background is science preceding business

    There is NO WAY I would ever wear a T-shirt on a flight
    Why - No pockets. And I don't carry a purse........

    Each to their own........ in the lounges
    Just ensure you use the showers if other passengers would appreciate it.

    Happy wandering
     
  20. Skyring

    Skyring Established Member

    Oct 18, 2005
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    I don't like t-shirts because they don't have collars. As for pockets on shirts, it's been over twenty years, but my old army training that shirt pockets were for decoration not use still kicks in. Hence the cargo pants...
     

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