- Jun 15, 2009
I complained to the Cabin Manager on the flight, may be I should have complained after the flight but didn't.I'm REALLY surprised !!!
If I may ask ;
Were you & your wife were asleep during the meal service ?
Reason I ask, during one of Intl Y, I was sleeping and the FA didn't wake me up for meal service. However, when I eventually woke up, the FA came by and asked if I'd like to have my meals ... I was surprised that they remembered though ...
Or, was DND (Do Not Disturb) set by mistake on your seat ? It's a red sticker put on top of the head-rest of your Y seat.
This used to happen a lot on SQ. SQ's FA put a DND red sticker on your seat if you prefer not to be disturbed during the whole duration of the flight. This also includes FA's not waking you for meal/drink service.
We were very much awake.
That's a good & just gesture ... appreciate it
That's not right .. the Cabin Manager, though can't and probably won't do anything on the spot. Usually they take a mental note of your seat # (and/or FF information) and let the FA know ...
Alternatively, have you tried raising a complaint with QR ?