Qantas wine poor shipping quality

[risky]

I received a shipment of 6 bottles from Qantas Wine loose in a box without any packing material at all. Is this normal? It seems like an invitation for breakages., especially since the box was not tight around them and they could clink against each other. Previous single bottles have been adequately packed.

 

[clifford]

I haven't seen this before. I guess it depends on the winery.

 

[Assassin]

Unless you’re buying a mixed selection I would expect the wines are packed by the winery and Qantas just on-ships

 

[RooFlyer]

Wondering if people think Qantas has no responsibility to check that the goods it sells are properly packaged?

I'd hope the contract between Qantas and the wineries had a clause something like ... 'goods will be packed and sealed in cartons in line with industry standards'.

Or maybe Qantas got it cheaper by allowing no packing?

 

[Assassin]

Wondering if people think Qantas has no responsibility to check that the goods it sells are properly packaged?

I'd hope the contract between Qantas and the wineries had a clause something like ... 'goods will be packed and sealed in cartons in line with industry standards'.

Or maybe Qantas got it cheaper by allowing no packing?

Yes they certainly do. Quite a lot of subjectivity in what “properly packaged” means, though.

 

[FS2025]

Thanks for posting this - I was just about to buy a dozen wines from Qantas but may reconsider now!

 

[offshore171]

I received a shipment of 6 bottles from Qantas Wine loose in a box without any packing material at all. Is this normal? It seems like an invitation for breakages., especially since the box was not tight around them and they could clink against each other. Previous single bottles have been adequately packed.

Was this 6 identical bottles in the winemaker’s packaging. Or had these been reboxed into a generic box?

In my experience, when you buy a case of 12 they always come in a sealed box as packaged by the winemaker.

For orders of 6 - usually but not always it’s the same story.

Many winemakers offer prepacked boxes of 6, but some only do full cases of 12. In the latter scenario, for an order of 6, I guess Qantas would have to replace 6 into a random box.

Is that what’s happened here? Normally I see a cardboard “grid” inside the box that separates the bottles.

 

[VPS]

I ordered a mixed dozen wines from Qantas and got 6 bottles of sparkling in the box and 6 bottles of wine. God knows who does the packing

 

[risky]

Was this 6 identical bottles in the winemaker’s packaging. Or had these been reboxed into a generic box?

6 identical in a Qantas branded box. The box dimensions may have been ok for the slightly larger diameter champagne bottles, but there was plenty of room for regular 750ml wine bottles to clink around inside.

 

[kookaburra75]

Thanks for posting this - I was just about to buy a dozen wines from Qantas but may reconsider now!

I bought a mixed dozen whites special deal a month or so ago, and they came packed as I expected, with the dividers between the bottles. I imagine it would have been packed by Qantas Wines as the wines were from different wineries.

 

[Assassin]

I just received a delivery of 6 bottles of Soave. Arrived packed in a generic cardboard box with no dividers. But in this case the generic box was not a Qantas one and was sealed with glue as well as tape. So packed by the winery not by Qantas.

Aramex delivered at 7.40am - a bit early for my liking.