Qantas wine poor shipping quality

[clifford]

Our six Croser bottles arrived this morning, brought into the building lobby, and upon opening, packed properly. I feel we have been lucky.

Not in my experience. Never had a problem with damaged goods.

OTOH, I've had the wine delivered to a completely different address. Luckily it was an an aquaintance of mine (!) who lived at the same house number, but a street down from me. Otherwise I'd be filing a no show complaint, and who knows where that might've ended up..