Qantas website down | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Login Now to remove this and all advertisements (GOLD and SILVER members)
Not a member? Register Now for free

Qantas website down

Status
Not open for further replies.

chooms

Member
Joined
Aug 5, 2006
Messages
417
Flights
My Map
Have been trying to log onto QF Frequent Flyer account to make an award booking since about 7pm tonight and noticed that the Qantas website is down.

Keeps trying to redirect to www.qantas.com/australia but doesnt work.

Anyone experiencing problems?
 

Shano

Established Member
Joined
Aug 17, 2006
Messages
1,244
Flights
My Map
Have been trying to access the flight upgrade page on the QF website but keep getting a "page not found" error. Anyone else experiencing this?

Want to request an upgrade to J for my HKG-SYD flight on 5th June, but can't access the required page on the website :mad:.

Can this be done over the phone???
 

Shano

Established Member
Joined
Aug 17, 2006
Messages
1,244
Flights
My Map
If I request an upgrade and then change flight numbers, i.e. QF128 to QF188, I assume that I need to make a separate upgrade request and lose whatever position I had in the queue???
 

NM

Enthusiast
Moderator
Joined
Aug 27, 2004
Messages
16,260
Qantas
LT Gold
Virgin
Red
Flights
My Map
Shano said:
If I request an upgrade and then change flight numbers, i.e. QF128 to QF188, I assume that I need to make a separate upgrade request and lose whatever position I had in the queue???
All international upgrades are waitlisted. So you are not charged anything until the waitlist has cleared and that won't happen until less than 24 hours before departure. If your upgrade has been confirmed (either <24 hours for international or U was available for domestic) and you change, then there is a 5000 point penalty.

You can cancel an upgrade waitlist request at any time up until it has cleared. No penalty for cancelling a waitlist request.
 
Now with contactless delivery, shop online to get drinks delivered to your door or pick up in-store in 30 minutes. Lowest Liquor Price Guarantee. Biggest Range.

Recommended by the Australian Frequent Flyer

serfty

Veteran Member
Moderator
Joined
Nov 16, 2004
Messages
43,095
Qantas
Platinum
Virgin
Platinum
Flights
My Map
If an upgrade has been awarded for a flight and you cancel the upgrade or do not take the flight you forfeit all points used for the upgrade.

T&C said:
14.3.8 If a Member:
(a) cancels a Flight Upgrade after it has been awarded; or
(b) fails to board a booked flight for which the Member has redeemed Points for a Flight Upgrade,
then the Flight Upgrade will be forfeited, along with any Points used to redeem that Flight Upgrade.

14.3.9 A Member may cancel a request for a Flight Upgrade at any time prior to the time at which Qantas awards the Flight Upgrade without penalty.
 

Shano

Established Member
Joined
Aug 17, 2006
Messages
1,244
Flights
My Map
Sorry guys, my mistake for not wording my question a little better.:oops:

If an upgrade is requested and then I change flights before the upgrade is confirmed, I assume that I need to put in a subsequent request for the new flight (# or date) and then go to the end of the WP request queue. By this I guess that I can't just get the upgrade request transferred with the change in flight # / date.

Thanks anyway for other points of clarification.
 

NM

Enthusiast
Moderator
Joined
Aug 27, 2004
Messages
16,260
Qantas
LT Gold
Virgin
Red
Flights
My Map
Shano said:
If an upgrade is requested and then I change flights before the upgrade is confirmed, I assume that I need to put in a subsequent request for the new flight (# or date) and then go to the end of the WP request queue. By this I guess that I can't just get the upgrade request transferred with the change in flight # / date.
You have assumed correctly.
 
Status
Not open for further replies.

Community Statistics

Threads
86,296
Messages
2,079,444
Members
53,697
Latest member
shiblinoman
Top