Qantas-Uber tie-up | Australian Frequent Flyer
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Qantas-Uber tie-up

ashmidalia

Junior Member
Joined
Jan 1, 2013
Messages
13
Received the email, below, from Qantas today.

It's unclear to me how a reduction by two-thirds of the points I earn on Uber airport rides - buried further down in the email - qualifies as "Good news". This email is incredibly disingenuous.

I rarely use Uber other than for travel to/from the airport. So the fact that I would need to use Uber's rewards program and convert those points into Qantas points does not strike me as an improvement, especially when conversion is at a rate (ie. a minimum of 750 Uber points for 200 Qantas points) that means I'm rarely, if ever, going to do so.

To me, this continues Qantas' creeping practice of diminishing its frequent flyer program and painting it as a win for members, which is pretty ugly.



An update on earning Qantas Points with Uber

Good news, there are now even more ways to earn Qantas Points with Uber. From 12 November 2019, Uber began rolling out Uber Rewards, their new loyalty program. Uber Rewards members will be able to earn Uber Rewards points every time they ride with Uber and order with Uber Eats, and eligible Uber Rewards members can convert these points into Qantas Points.^

Uber are trialling their new program with a small group of customers at first. Keep an eye out for your invitation from Uber to join Uber Rewards over the coming months.

As well as this new way to earn Qantas Points, you will continue to earn on eligible airport rides, however there is a change to how you earn on these trips. From 13 December 2019, as a Platinum member your earn rate of 3 points per $1 will change to 1 point per $1 spent on eligible airport rides.*

Stay tuned for more updates on Uber Rewards. You could soon be converting your Uber Rewards points from every Uber ride and Uber Eats order, on top of earning on your eligible airport rides, helping you grow your Qantas Points balance.
 

samh004

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As you'll be able to earn Uber Rewards on ALL trips, not just airport ones, and then convert them to Qantas points later I can see how this could be good. The sad part is that they are reducing the earn before the program is open to all. I tried to find some info about the new Uber program and was only able to find driver rewards, which is something completely different.

Edit: So I see I need 1200 points for Gold, 4000 for Platinum and 7500 for Diamond. Most rides earn at 2 points/$1 – premium is 3 points/$1. So for the most part that's $375 spent to earn 200 points? Seeing as you're not going out of your way to earn the points, it's not the worst deal. It would appear you need to be at least Gold to use your rewards points though, which means spending $600/year (per the table at the bottom).
 
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Basaka

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Oct 9, 2019
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Platinum
I basically Uber for work (meaning airport trips anyway), so it's definitely a downgrade for me... 750 uber point to 200 QF points likely won't compensate for the 66% reduction on 90% of my uber trips.

It may be good for the non-frequent flyer but it does feel bad for me.

I'm not too annoyed at the end of the day as those trips were just a bonus for me regardless.

Side note I was asked to join and was put to Diamond tier straight away...
 

ashmidalia

Junior Member
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Jan 1, 2013
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As you'll be able to earn Uber Rewards on ALL trips, not just airport ones, and then convert them to Qantas points later I can see how this could be good. The sad part is that they are reducing the earn before the program is open to all. I tried to find some info about the new Uber program and was only able to find driver rewards, which is something completely different.

Edit: So I see I need 1200 points for Gold, 4000 for Platinum and 7500 for Diamond. Most rides earn at 2 points/$1 – premium is 3 points/$1. So for the most part that's $375 spent to earn 200 points? Seeing as you're not going out of your way to earn the points, it's not the worst deal. It would appear you need to be at least Gold to use your rewards points though, which means spending $600/year (per the table at the bottom).
I take your point, except that, at least in my case, I don't really use Uber for non-airport travel. So $375 in Uber spend for 200 points compares with my current $67 in Uber spend for the same 200 points - and without the minimum spend to be able to convert the points.
 

Kerrodt

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May 18, 2012
Messages
219
I agree with the OP’s assertion that an email advising of these changes as “good news” is disingenuous.

However, on what basis Is this change the sole responsibility of Qantas to warrant a claim of “To me, this continues Qantas' creeping practice of diminishing its frequent flyer program and painting it as a win for members, which is pretty ugly.” ?

i would suggest that Uber have driven these changes, not Qantas, with the introduction of the Uber rewards program. At the end of the day, if Uber don’t want to be paying Qantas for points on trips to airports then that is a commercial decision that rests primarily with Uber, not Qantas.
 

ashmidalia

Junior Member
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Jan 1, 2013
Messages
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However, on what basis Is this change the sole responsibility of Qantas to warrant a claim of “To me, this continues Qantas' creeping practice of diminishing its frequent flyer program and painting it as a win for members, which is pretty ugly.” ?
Well, Qantas - not Uber - sent the email, which opened with "Good news"! And immediately reminded me of Qantas' other recent good news, where the email opened with it being an "exciting day for our Frequent Flyers"... and where premium redemptions got a whole lot more expensive.
 

samh004

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Side note I was asked to join and was put to Diamond tier straight away...
Do you know if you can invite others to join once you are already a member? :p

To be moved to diamond straight away it means you've earned 7500 points-equivalent in the prior 6 month period. If you're taking Uber Premier services that's about $2500 spend over that period. If you're taking regular UberX services then you have probably spent slightly more to get to that level.
I take your point, except that, at least in my case, I don't really use Uber for non-airport travel.
I feel in the grand scheme of things this opens up earning to more people – and is therefore a better implementation of Uber earning within QFF – as previously it was restricted to before/after a trip and only on travel to/from an airport, while the new program when it eventually rolls out encompasses every trip you take, every food delivery order you make, etc... a program will never work well for all people at the same time, but probably for the majority this is a step in the right direction.

Whether or not I'll ever convert my Uber Points to QFF or use them for Uber services instead, who knows? Will have to look at the value of the different rewards.
 

justinbrett

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I’ve been a member for about six months, it gave me the option when I was in the US after taking quite a few trips. I have gold status.

Catch is, I think my status is US based, as a lot of the perks say “Not available abroad” here in Australia.
 

Basaka

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Do you know if you can invite others to join once you are already a member? :p
I have no idea actually, I only open uber for work...! I do fly about 3-6 times a month and on average each trip ends up about $150? (depends on if I drive myself to the airport or not) - that's easily $500-600 a month so yes that sounds right.

I do take normal taxis if I happen to see one but a lot of the time it's easier to uber especially as the destination is pre populated and I don't have to waste a few minutes at the end to pay and ask for a receipt...
 

GSP

Active Member
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Jun 17, 2016
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673
I like Ola'a 1 VFF point for dollar spend a better deal - and happens instantaneously rather than waiting to clock up 750 or so points.
 

garagesalekhg

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Feb 23, 2017
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Whilst the downgrade in points earn sucks, being able earn for all rides I guess is handy even though the conversion rate is horrible. Beats getting nothing.
 

timjohns

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Whilst the downgrade in points earn sucks, being able earn for all rides I guess is handy even though the conversion rate is horrible. Beats getting nothing.
Depends on each persons Uber-usage. For me it's a downgrade as I mainly use Uber to-from airports. Like they say on that CSI tv show.... enhance...Enhance... ENHANCE !!! :( :D
 

moa999

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Assume youll still need to book through the Qantas app for points
 

mannej

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Assume youll still need to book through the Qantas app for points
I find that the option to book an Uber from the QF app disappears as soon as the flight in question lands, however as per the member above I can confirm that points do post if booking through the Uber app. The only difference is that the QF app bookings used to post fairly promptly, the Uber app takes about 2 weeks post flight.

I haven't received this e-mail yet, but I am sure it will come.
 

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