QANTAS takes A380s out of circulation [and reduces flights]

Status
Not open for further replies.

Rangalad

Member
Joined
Dec 15, 2012
Posts
331
Curiosity has the better of me and for people who are in the know just what are the costs involved in an airline moving passengers over to another carrier?
In the examples above I see people travelling QF F being potentially moved to EK F, is this just part of the partnership agreement, does QF get charged and if so does anyone have an idea how much?
Im just thinking with all these cancellations that potentially QF could cop a double hit and be a fair bit out of pocket or am I analysing this wrong?
IIRC There’s a provision within the OneWorld agreement. Similarly, QF and EK would have negotiated this as part of their agreement.
 

jakeseven7

Enthusiast
Joined
Sep 9, 2005
Posts
10,248
I seem to recall that Oz has a desert or two that can be used for mothballing. Not sure about A380 suitability though.

Yes, its full of Silkair 737MAX's :) (And mothballed Tiger planes too from memory)
 
Sponsored Post

This is an example of a Sponsored Post, one of the many ways you can advertise on the Australian Frequent Flyer.

Other options include banner advertisements on our content and forum pages or our newsletter. You can also purchase an audio message on our podcast - or if you just want to try it out, you can sponsor a thread.

If you'd prefer not to see any advertisements (including these sponsored posts), you can become an AFF Supporter from just $6 and instantly remove all advertisements from our website!

renatts

Member
Joined
Dec 19, 2018
Posts
109
Are these CSOs making this up as they go?

Award availability will most likely never open up on many flights.

They can book us into J availability in such circumstances. If forward bookings are so bad, then what happens to all that J (revenue) availability.

Edit: Please tell me that this was from Manila or Cape Town, and not Hobart or Auckland.
I just got off the phone after a 7+ hour wait.
She was much more helpful

she couldn’t put us on any alternative flights, and still couldn’t see the award flights I can see on the Qantas website, but did explain why it had to be an award flight at the moment.
She explained that Qantas have not cancelled QF1 on my date of travel yet, they have merely announced it. She said they’re not able to rebook us on non-award tickets until they officially cancel our flight. She said not to worry, we’ll still be in business class, but we would just have to wait until it’s officially cancelled.

Still very annoyed they can’t see the availability I can see, cause they were both Qatar QSuite flights, but I’m a little less worried.
She had no idea on timeframe until they officially cancel our flight.
Post automatically merged:

Yes, Couldn't agree more. Oz and NZ seem to know what they are doing for sure. The others can be very frustrating. HUACA unfortunately.
4/4 South Africa I would guess by the accent for me 😩
 

cvmceg

Member
Joined
Jun 2, 2018
Posts
326
Mine was an award flight and I gave them three suitable options to be for rebooking. First attempt they tried but system wouldn't allow them, said I'd get a call in 2 days time. I contacted them after 2 days and tried again and was succesful getting them to rebook me on PER service.

Now, whether I actually go or not is another question entirely but will make that call closer to the time as I suspect London will be completely over run and don't want to serve a quarantine period coming back....
Whats your QF status? did they move you to QF9 ?
 

DC3

Senior Member
Joined
Jan 8, 2010
Posts
7,641
Qantas
Platinum
… she couldn’t put us on any alternative flights, and still couldn’t see the award flights I can see on the Qantas website, but did explain why it had to be an award flight at the moment ...
Don't necessarily put it down to phantom availability on the QF website. Maybe it is, but maybe not.

The reason I say this is that I have had a number of similar experiences. Told "no availability". But, after repeating the date/time/route/flight, several times (and I feel a bit stupid when doing this), "Oh, yes there are seats?" "What was I doing (or similar)?"

Very frustrating, but there is always HUACA ..... Yes, I hear you.
 

renatts

Member
Joined
Dec 19, 2018
Posts
109
Don't necessarily put it down to phantom availability on the QF website. Maybe it is, but maybe not.

The reason I say this is that I have had a number of similar experiences. Told "no availability". But, after repeating the date/time/route/flight, several times (and I feel a bit stupid when doing this), "Oh, yes there are seats?" "What was I doing (or similar)?"

Very frustrating, but there is always HUACA ..... Yes, I hear you.
Don't necessarily put it down to phantom availability on the QF website. Maybe it is, but maybe not.

The reason I say this is that I have had a number of similar experiences. Told "no availability". But, after repeating the date/time/route/flight, several times (and I feel a bit stupid when doing this), "Oh, yes there are seats?" "What was I doing (or similar)?"

Very frustrating, but there is always HUACA ..... Yes, I hear you.
Yeah, I got her to triple check the dates on the call this morning, still didn’t trust it, so called again.
Then waited 7 hours for the callback, to be told by a different agent they could see the same as the original one - one flight available, one not.

I don’t think it’s phantom availability, because I could get all the way to the payment screen, but regardless she just would not put us on those flights.

I’ll just have to wait for a call I guess, or an email officially cancelling our flight
 

ausfox

Member
Joined
Dec 20, 2012
Posts
355
Qantas
LT Silver
Out of interest I tried to buy a ticket on QF 36 SIN MEL 09 April. Still showing F sales but on my manage flights it shows a 789. No F. System must still be including 388. Left hand right hand?
 

Himeno

Established Member
Joined
Jun 15, 2011
Posts
4,183
Haven't seen answer but this thread is long.

Where is QF going to park all the A380's?
I don't think it is known if they are actually going to mothball them and put 8 in storage, or keep them in service, just with each aircraft flying less (eg, each aircraft flies once a week).

If they send them off for long term storage, and Asia Pacific Aircraft Storage in Alice Springs can't take them, they'll send them to California. Otherwise, they'll just sit around in Sydney or go up to AUH or Europe for maintenance/refit.
 

Cool Cat Phil

Established Member
Joined
May 2, 2013
Posts
1,964
Qantas
Platinum
Virgin
Red
Agreed.
Never got this bull dust from Hobart or Camberwell (Melbourne)

You certainly weren’t dealing with Teletech who Qantas have outsourced all the overseas contact centres to after the closure of Camberwell and Brisbane.
Teletech are global professionals of destroying the brand equity of the very companies they supposedly represent.
One day someone at Qantas HQ will realise the disaster that has been created by the poor decision to outsource to Teletech!
 

AIRwin

Senior Member
Joined
Apr 13, 2013
Posts
6,544
Qantas
Gold
Virgin
Gold
You certainly weren’t dealing with Teletech who Qantas have outsourced all the overseas contact centres to after the closure of Camberwell and Brisbane.
Teletech are global professionals of destroying the brand equity of the very companies they supposedly represent.
One day someone at Qantas HQ will realise the disaster that has been created by the poor decision to outsource to Teletech!

Are they also the Telstra call centre?
 
Status
Not open for further replies.
Top