Just completed an unpleasant trip to Europe. Original fare was CNS - HKG (CX) HKG - HEL (AY) and HEL-FRA (AY) in Business
The HKG-HEL leg with FinnAir was delayed by 24 hours and have been re-booked with British Airways and Lufthansa to reach the destination Frankfurt.
Does anyone know what happens to the status and points in this situation. So far i only received status and points for the CX flight.
Would they have to honor the original fare and still get the appropriate points and Status from FinnAir. Specially since the last leg was with Lufthansa.
The HKG-HEL leg with FinnAir was delayed by 24 hours and have been re-booked with British Airways and Lufthansa to reach the destination Frankfurt.
Does anyone know what happens to the status and points in this situation. So far i only received status and points for the CX flight.
Would they have to honor the original fare and still get the appropriate points and Status from FinnAir. Specially since the last leg was with Lufthansa.