Qantas 'pocketing $100m' in excess card fees

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flyingfan

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Re: Qantas denies pocketing $100 million from card surcharges

Oh I finally figured it out.. thank you AFF :) (you do learn something new every day, don't ever let anyone tell you it's just a cliché)

Zuji springs to mind.

Thanks for the hint and for reminding me of this thread: http://www.australianfrequentflyer....d-hardware/zuji-no-credit-card-fee-37922.html
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wallacej

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Re: Qantas denies pocketing $100 million from card surcharges

And as a point of interest, when selecting your preferred frequent flyer program, virgin or velocity are not in the list on the Zuji website!
 
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serfty

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oz_mark

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Re: Qantas denies pocketing $100 million from card surcharges

Note that Zuji can be more expensive - for alternatives, see post #55 and #80 :oops:

IME, Zuji is not more expensive often, but worth checking.
 

flyingfan

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Re: Qantas denies pocketing $100 million from card surcharges

Note that Zuji can be more expensive - for alternatives, see post #55 and #80 :oops:

Thanks, very ingenious!

IME, Zuji is not more expensive often, but worth checking.

I once booked a QF codeshare on Zuji that was cheaper than on qantas.com... I'm sure the reason for that is explained somewhere on AFF too...
 

wallacej

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Re: Qantas denies pocketing $100 million from card surcharges

Just compared a number of domestic fares myself, looking at Virgin only. and on the 8 different flights I checked side by side with the Virgin screen open, the prices matched exactly, so worth checking. I mean, work it out over 30 flights per year, that's a few bucks, and when it is coming from my pocket, yeah it matters :)
 

oz_mark

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Re: Qantas denies pocketing $100 million from card surcharges

Just compared a number of domestic fares myself, looking at Virgin only. and on the 8 different flights I checked side by side with the Virgin screen open, the prices matched exactly, so worth checking. I mean, work it out over 30 flights per year, that's a few bucks, and when it is coming from my pocket, yeah it matters :)

It's good if you know that you are not going to be changing flights. If you need to change your flights, the advantage can go away.
 

Simo

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Re: Qantas denies pocketing $100 million from card surcharges

That's there profit from the year.

IMHO they have been ripping us off for years with CC surcharge.

In one month I paid more CC surcharge to QF than I did on my business eftpos machine.

My business EFTPOS machine would put no where near what QF would put through EFTPOS.

I would bet they get a better rate than me.
 

MEL_Traveller

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Re: Qantas denies pocketing $100 million from card surcharges

yes indeed, qantas' entire profit is made up of their credit card fees!!
 

N860CR

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Re: Qantas denies pocketing $100 million from card surcharges

In regards to booking on overseas websites, I believe some countries actually prohibit the charging of a surcharge (Thailand is one of them). Maybe Qantas just plays it safe and has a blanket rule for all overseas sites.
 

SeatBackForward

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Sam....

I am unemployed and on a fixed income!!

I'm not one of those wealthy workers you hear about!!;)

Boss

OT but..

BossReggie, I doubt you are actually actively seeking employment, which means you actually aren't unemployed.? The rest about CC fees all holds true nonetheless.

Sent from my HTC Desire using AustFreqFly
 

JohnK

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Re: Qantas denies pocketing $100 million from card surcharges

In regards to booking on overseas websites, I believe some countries actually prohibit the charging of a surcharge (Thailand is one of them).
I don't believe Thailand prohibits the charging of a surcharge on credit cards. There are a number of online Thai travel agencies I have dealt with who charge 3.5% for using Amex.
 

clifford

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Re: Qantas denies pocketing $100 million from card surcharges

Well I just booked a SYD-NAN ticket for March on Airpacific.com (they're currently running a promo). All in cost AUD 255. No credit card fee at all.

I would've booked the codeshare on Qantas.com.au for the same fare, but the $30 CC fee put me off bigtime (that's over 10% of the fare). So Qantas lost out, and I will still be visiting the Qantas lounges and costing them money.

No wonder Qantas International is losing money hand over fist. Stupid ripoff fees mean they're not competitive, so people are voting with their feet and wallets. When I book an Emirates or United ticket there are no such silly charges. What you see is what you get.

I also had this problem with NZ when looking to book a $149 SYD-AKL ticket on their website today. They wanted to charge me $7 to use my CC. So I booked the selfsame flight on Zuji where there was no CC fee at all.

Looks like the Australian and NZ airlines are just gouging the local population and people should not just meekly submit to it. There are alternatives.
 

Simo

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Re: Qantas denies pocketing $100 million from card surcharges

I haven't looked at this thread for awhile but I fully agree with BossReggie,

Charge a CC fee on Red e deals but don't charge it on premium fares.

QF could absorb it on a fare where the paxs has paid the top dollar for there seat.

Don't get me started about the fuel surcharge!!!!
 

Hvr

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Re: Qantas denies pocketing $100 million from card surcharges

I just buy a QF gift voucher and use that when I book a ticket. No credit card surcharge on either transaction.
 

jetlagger

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Re: Qantas denies pocketing $100 million from card surcharges

Well I just booked a SYD-NAN ticket for March on Airpacific.com (they're currently running a promo). All in cost AUD 255. No credit card fee at all.

I would've booked the codeshare on Qantas.com.au for the same fare, but the $30 CC fee put me off bigtime (that's over 10% of the fare). So Qantas lost out, and I will still be visiting the Qantas lounges and costing them money.

No wonder Qantas International is losing money hand over fist. Stupid ripoff fees mean they're not competitive, so people are voting with their feet and wallets. When I book an Emirates or United ticket there are no such silly charges. What you see is what you get.

I also had this problem with NZ when looking to book a $149 SYD-AKL ticket on their website today. They wanted to charge me $7 to use my CC. So I booked the selfsame flight on Zuji where there was no CC fee at all.

Looks like the Australian and NZ airlines are just gouging the local population and people should not just meekly submit to it. There are alternatives.

One of the oldest tricks in the 'marketing book" pitch low & gouge with the add on CC, seat selection, baggage etc, etc. fees.. A tactic clearly being deployed by purchasing airline tickets in Australia.
 
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