Qantas Platinum One experiences?

[aus_flyer]

To all the newly-minted Platinum One frequent flyers out there... I'm curious to hear... what's been your experience so far?

Anything different?

Free upgrades?

... or all hype?

 

[mhh]

P1 question here. I'm Plat and have about 10 days left to find some more status credits to get to P1. I need one full fare J return ADL-anywhere plus one Y ADL-anywhere return and I'm there on Status Credits. I don't really need to go to Melbourne and/or Sydney for the day but it wouldn't kill me to either as I'm semi retired. Worth it to get P1? Most of my SC's this year have come from three F flights to Europe.

 

[sudoer]

I need one full fare J return ADL-anywhere plus one Y ADL-anywhere return and I'm there on Status Credits.

How many SC exactly? Do you have Points Club? (for earning SC through classic awards)

 

[mhh]

How many SC exactly? Do you have Points Club? (for earning SC through classic awards)

After the outbound leg of ADL-LHR which I'll do before the end of the month, I'll be 110 SC's short of P1. Yes, I have Points Club Plus.

 

[Princess Fiona]

After the outbound leg of ADL-LHR which I'll do before the end of the month, I'll be 110 SC's short of P1. Yes, I have Points Club Plus.

It really depends on what you plan to do over the next couple of years.
Getting those extra 110SC will give you the year at P1 and the subsequent year at Platinum.

P1 itself not worth chasing but if this close then the freebie year of Platinum would be worth it IMHO.

 

[Kangol]

After the outbound leg of ADL-LHR which I'll do before the end of the month, I'll be 110 SC's short of P1. Yes, I have Points Club Plus.

110 SC is pretty close and worth chasing because the shortfall is so minimal.
If you were several hundred short, it would be a different story.

Have you done the green tier challenge for 50 SC?

 

[QF029]

Any opinions on the best time to call for P1 support?

My 'cousin' is P1 and is going to try and get an award seat released released that is currently showing as D9 I0. He's tried once and gave up after 10 mins on hold.

 

[defurax]

Any opinions on the best time to call for P1 support?

My 'cousin' is P1 and is going to try and get an award seat released released that is currently showing as D9 I0. He's tried once and gave up after 10 mins on hold.

Apart from the usual 7AM to 7PM, I don't think there's an optimal time to call. Lately it has taken 5 to 10 minutes instead of the 30 seconds a few months ago. I guess with QF cancelling so many flights lots of P1 are calling.

 

[Princess Fiona]

Oh and I almost forgot @mhh getting those 110SC enables you to gift Platinum to a family member or friend.

That seals it I reckon, absolute no-brainer. Get those SC,

 

[nutwood]

It's telling that the primary reasons given for getting P1 are that it gives you WP the following year and that you can gift WP to someone else....

 

[Matt_01]

I am assuming most have seen the QF announcement today, sure the offer for the status extension is welcomed however QF could have thought outside the square and maybe offered the P1 types and invitation to the CL on a date of our choice rather than just handing out points.

 

[mhh]

Oh and I almost forgot @mhh getting those 110SC enables you to gift Platinum to a family member or friend.

That seals it I reckon, absolute no-brainer. Get those SC,

I’m doing a day trip to Perth this week. 140sc.

 

[defurax]

I am assuming most have seen the QF announcement today, sure the offer for the status extension is welcomed however QF could have thought outside the square and maybe offered the P1 types and invitation to the CL on a date of our choice rather than just handing out points.

Earlier this week I received a call from a QF executive apologising about QF current problems and acknowledging things were "not good enough" at the moment, but that they had a clear plan to get back to normal operations. I have to say I was a bit taken aback by the call (especially since the caller's job has nothing to do with customer experiences) so I didn't really say much. I mentioned that I had been very critical in previous surveys I submitted after flights and that I was really hoping things would get better soon.

Now I see this apology is probably part of a wider campaign to apologise to all QFF members.

 

[nutwood]

Earlier this week I received a call from a QF executive apologising about QF current problems and acknowledging things were "not good enough" at the moment, but that they had a clear plan to get back to normal operations. I have to say I was a bit taken aback by the call (especially since the caller's job has nothing to do with customer experiences) so I didn't really say much. I mentioned that I had been very critical in previous surveys I submitted after flights and that I was really hoping things would get better soon.

Now I see this apology is probably part of a wider campaign to apologise to all QFF members.

No apology received here. Almost rusted on QF flyer who had to jump ship due to simply not arriving at booked destinations. So far, VA and Rex have performed faultlessly.
I miss the simplicity of a few years ago but "we've cancelled your flight and the new one is nine days later" really doesn't work for a business relationship.

 

[dylarr]

Earlier this week I received a call from a QF executive apologising about QF current problems and acknowledging things were "not good enough" at the moment, but that they had a clear plan to get back to normal operations. I have to say I was a bit taken aback by the call (especially since the caller's job has nothing to do with customer experiences) so I didn't really say much. I mentioned that I had been very critical in previous surveys I submitted after flights and that I was really hoping things would get better soon.

Now I see this apology is probably part of a wider campaign to apologise to all QFF members.

Was this out of the blue or did something prompt it, i.e. complaint or survey feedback or something like that?

 

[defurax]

Was this out of the blue or did something prompt it, i.e. complaint or survey feedback or something like that?

Nothing major, but I've been submitting my post-flight surveys and I've given a few 1 out of 10 scores in the past few months (e.g. no catering in J, poor service at airports, disgusting floor/carpets in lounges, etc). Maybe one of the exec not handling luggage is on phone duties

 

[Fergo747]

I am assuming most have seen the QF announcement today, sure the offer for the status extension is welcomed however QF could have thought outside the square and maybe offered the P1 types and invitation to the CL on a date of our choice rather than just handing out points.

Totally agree Matt. Somewhat frustratingly is that those that have remained flying QF and have put up with various stuff ups but will retain their status will effectively get nothing - sorry, might get some extra points. So QF is rewarding those that haven’t flown, but those that have is a bit of too bad, so sad.

I’m a March YE and will have crossed the 3,600 SC’s by end of October extending my status through to Mar 24 (obviously not just a P1 issue). It would me more effective if they implemented a system that was current FF level plus 12 months from when you don’t requalify, however even I admit that this would be hard to keep track of. Rounding out, Matt’s idea is much simpler and would be more effective IMO.

 

[sudoer]

It would me more effective if they implemented a system that was current FF level plus 12 months from when you don’t requalify, however even I admit that this would be hard to keep track of.

We haven't seen the finer details yet but they could deliver this "extension" as another status boost equivalent to your membership retain target, and allow for another rollover. Easy to track, and those who've already been flying this year still benefit equally.

 

[defurax]

We haven't seen the finer details yet but they could deliver this "extension" as another status boost equivalent to your membership retain target, and allow for another rollover. Easy to track, and those who've already been flying this year still benefit equally.

The QFF page about extensions has been updated to include January to June 2023. Rollover is still there.

 

[Fergo747]

We haven't seen the finer details yet but they could deliver this "extension" as another status boost equivalent to your membership retain target, and allow for another rollover. Easy to track, and those who've already been flying this year still benefit equally.

Something along those lines would be a much more effective way of administering the extension.

The QFF page about extensions has been updated to include January to June 2023. Rollover is still there.

Yes, just had a look at the page and it's the same 40% cap. I guess my point is (again, not just a P1 issue), that those that have actually been flying QF and likely enduring the lions share of the problems aren't really getting much in comparison to the person that has done a little to no flying. To be fair I was the recipient of status extensions during COVID and I'm sure there were others that during that period did manage to earn / requalify for their level.

 

[aus_flyer]

Yes, just had a look at the page and it's the same 40% cap.

They've updated some of the text but not all. I'll be more comfortable once they fix it!