Qantas Platinum One experiences?

[aus_flyer]

To all the newly-minted Platinum One frequent flyers out there... I'm curious to hear... what's been your experience so far?

Anything different?

Free upgrades?

... or all hype?

 

[froggerADL]

So here is one for the P1's

My maths tells me ill be approx 400 QF SC short of P1 this year, I fly Dom,US and T T with QF the rest is CX, is it worth burning points for a couple of SC runs to hit P1?

Given I'm mostly A Dom flyer I'm thinking not, but perhaps I can be convinced otherwise.....

Lil help white carded warriors?

Do it just for the domestic benefits and then find an excuse to do some international travel through SYD & MEL.

 

[EmilyHoward]

As Nike said..... Just do it!

EH

 

[Swanhaven]

Before you do anything, check that of your total SC's will have 2700 on QANTAS metal otherwise its useless - the 2700 is the hard bit - however if you can do the 2700 go for the P1 - it's worth it.

 

[Hvr]

A wonderful night at the ballet tonight courtesy of the P1 team. Cinderella at the Arts Centre in MEL.

Thanks sent to P1 team.

 

[danny09]

A wonderful night at the ballet tonight courtesy of the P1 team. Cinderella at the Arts Centre in MEL.

Thanks sent to P1 team.

Great to see they are looking after their top tier members with free tix & etc. I certainly enjoy it & the fact they share the love where possible.

 

[Pleb Status]

After travelling on a number of QF flights now as a P1, I can confirm without doubt that there is absolutely no difference whatsoever between P1 and WP in flight. The P1/WP welcome is about 1 in 8 flights. The P1/WP shadow is also only about 1 in 8 flights (and I just lost my Y shadow on a flight which is not departing full in Y as I can see empty seats). No OpUps domestically (excluding very oversold Hi Viz intra WA flights) or internationally. Advance row 4/23 selection domestically and exit row selection internationally are the only benefits P1 may get over a WP (or SG for that matter).

The P1 SST should be renamed the P1 apologies and excuses team. They are quite quick to respond to issues (far better than whoever looks after WP) but cannot actually do anything about the issues. An apology is nice but I really just want the issues to be fixed.

 

[TonyHancock]

After travelling on a number of QF flights now as a P1, I can confirm without doubt that there is absolutely no difference whatsoever between P1 and WP in flight.

I think you need to qualify that a little. These are your experiences only. On domestic flights I would probably agree there is next to no difference, and would probably go so far as to say there is no recognition of status at all.

Internationally I have certainly experienced a significant difference...although not consistently.

The danger for QF is trying to provide a personal approach when in fact contact appears to be initiated by an automated system. Case in point for me is my forthcoming SYD-DXB trip. I was contacted by the P1 team to remind me that I was eligible for chauffeur drive........ A quick look at my bookings would have shown that I am travelling from MEL-SYD on a separate PNR...so am not entitled to the chauffeur drive service. Instead of making me feel that QF was keeping a close eye on my travel plans it left me thinking that they weren't actually following them at all.

That said I have been reasonably happy with the service I have received as a P1.

 

[EmilyHoward]

I think you need to qualify that a little. These are your experiences only. On domestic flights I would probably agree there is next to no difference, and would probably go so far as to say there is no recognition of status at all.

Internationally I have certainly experienced a significant difference...although not consistently.

The danger for QF is trying to provide a personal approach when in fact contact appears to be initiated by an automated system. Case in point for me is my forthcoming SYD-DXB trip. I was contacted by the P1 team to remind me that I was eligible for chauffeur drive........ A quick look at my bookings would have shown that I am travelling from MEL-SYD on a separate PNR...so am not entitled to the chauffeur drive service. Instead of making me feel that QF was keeping a close eye on my travel plans it left me thinking that they weren't actually following them at all.

That said I have been reasonably happy with the service I have received as a P1.

Love the avatar Tone!

EH

 

[EmilyHoward]

The Plat One team have just made a great booking for me over Christmas. Brilliant. I can personally recommend Juliana!

EH

 

[smarty11]

I think you need to qualify that a little. These are your experiences only. On domestic flights I would probably agree there is next to no difference, and would probably go so far as to say there is no recognition of status at all.

Internationally I have certainly experienced a significant difference...although not consistently.

Like PlebStatus my experience has been very similar.. Baring a couple of domestic flights where the flight crew has "recognised" the status.. it has largely been same as my WP experience.

International Travel.. again apart from a handful of flights (i mean 1 or 2 out of probably 15ish).. Nothing..

The Plat One team is indeed excellent.. They haven't really solved any problems for me.. but on a few occasions when I have spoken to them.. they are attentive and responded well (read apologised well ;-))

Then again I did not aspire to be P1 to gain any extra mileage out of QF.. just do a lot of lfying (like most if not all P1 members).. and will continue to do so if work commitments requires as such.. Only variable will be if QF pisses me off too much then that travel spend will be directed towards others.. but so far QF is fine and I remain "loyal".

 

[boomy]

After travelling on a number of QF flights now as a P1, I can confirm without doubt that there is absolutely no difference whatsoever between P1 and WP in flight. The P1/WP welcome is about 1 in 8 flights. The P1/WP shadow is also only about 1 in 8 flights (and I just lost my Y shadow on a flight which is not departing full in Y as I can see empty seats). No OpUps domestically (excluding very oversold Hi Viz intra WA flights) or internationally. Advance row 4/23 selection domestically and exit row selection internationally are the only benefits P1 may get over a WP (or SG for that matter).

The P1 SST should be renamed the P1 apologies and excuses team. They are quite quick to respond to issues (far better than whoever looks after WP) but cannot actually do anything about the issues. An apology is nice but I really just want the issues to be fixed.

The only thing I can agree with you is about the OpUps. Qantas are very stingy with them, no matter what's your status (excluding CL maybe).
I do get a P1 greeting on almost every flight and I enjoy the 4b/e shadow on most of the flights.

I find the P1 service to be exceptional in doing their best to solve any problem, no matter how small it is or what time of the day you are calling.

 

[docjames]

I think you need to qualify that a little. These are your experiences only. On domestic flights I would probably agree there is next to no difference, and would probably go so far as to say there is no recognition of status at all.

Internationally I have certainly experienced a significant difference...although not consistently.

The danger for QF is trying to provide a personal approach when in fact contact appears to be initiated by an automated system. Case in point for me is my forthcoming SYD-DXB trip. I was contacted by the P1 team to remind me that I was eligible for chauffeur drive........ A quick look at my bookings would have shown that I am travelling from MEL-SYD on a separate PNR...so am not entitled to the chauffeur drive service. Instead of making me feel that QF was keeping a close eye on my travel plans it left me thinking that they weren't actually following them at all.

That said I have been reasonably happy with the service I have received as a P1.

You should have got them to book it on the phone for you....

 

[TonyHancock]

You should have got them to book it on the phone for you....

I tried.....but it was a non starter.

 

[docjames]

I tried.....but it was a non starter.

Reinforcing the idiocity of the situation i guess.....

 

[Canny man]

Awesome welcome to me and family on QF51 last Saturday. Maroio, the CSM, couldn't have bent over any further backwards to give us superb attention. My daughter was most impressed by the treatment.

 

[Pleb Status]

I think you need to qualify that a little. These are your experiences only. On domestic flights I would probably agree there is next to no difference, and would probably go so far as to say there is no recognition of status at all.

Internationally I have certainly experienced a significant difference...although not consistently.

On QF77 PER-SIN today and with 65 empty Y seats (so I was advised), QF still could not maintain my P1 shadow in Y. I was about the only solo traveller in Y who did not have a shadow! After takeoff, I moved to an empty row of three down the back to create my own shadow. I hope the PS that filled my shadow enjoyed the space I provided.......

Domestically, in my experience*, there is no recognition of P1 status at any stage of the journey (at least to and from PER). Having said that, in my experience*, WP status is also rarely recognised either (Dom or Int).

*qualifications added

 

[vitagen]

WP status on my Per-Hkg sectors were recognised!

 

[danny09]

After travelling on a number of QF flights now as a P1, I can confirm without doubt that there is absolutely no difference whatsoever between P1 and WP in flight. The P1/WP welcome is about 1 in 8 flights. The P1/WP shadow is also only about 1 in 8 flights (and I just lost my Y shadow on a flight which is not departing full in Y as I can see empty seats). No OpUps domestically (excluding very oversold Hi Viz intra WA flights) or internationally. Advance row 4/23 selection domestically and exit row selection internationally are the only benefits P1 may get over a WP (or SG for that matter).

The P1 SST should be renamed the P1 apologies and excuses team. They are quite quick to respond to issues (far better than whoever looks after WP) but cannot actually do anything about the issues. An apology is nice but I really just want the issues to be fixed.

Could not disagree more. For me I love how I get treated as a WP1 on domestic flights. (95% of my QF flights are Dom) My membership year is almost up & have had 14 Op-Up's (out of 65whY flights) Prob only 2 oversold flights, all others are pretty lightly loaded flights.

There is probably about a 80% chance I will get a WP1 welcome in whY. Yeah sure its a not a sure thing everytime, but certainly no complaints from me about QF domestically. All flights in & out of PER. The shadow probably a 90% strike rate.

SST well I never need to use them, but maybe the 3 times I have ever rang them, they are super helpful & reckon they do a great job.

Agree on the seat selection though

 

[Pleb Status]

Could not disagree more. For me I love how I get treated as a WP1 on domestic flights. (95% of my QF flights are Dom) My membership year is almost up & have had 14 Op-Up's (out of 65whY flights) Prob only 2 oversold flights, all others are pretty lightly loaded flights.

There is probably about a 80% chance I will get a WP1 welcome in whY. Yeah sure its a not a sure thing everytime, but certainly no complaints from me about QF domestically. All flights in & out of PER. The shadow probably a 90% strike rate.

SST well I never need to use them, but maybe the 3 times I have ever rang them, they are super helpful & reckon they do a great job.

Agree on the seat selection though

I must be some sort of scum P1 then. On my last domestic flight I was sitting in 4C with not a soul in J. Lost my shadow at the last minute with someone sitting in 4B. All of 4E, 5B and 5E were empty (738 aircraft). It has been a few return trips since the last time a shadow has stuck at departure (all with some empty seats).

Have had to use the SST due to double charging (still outstanding), involuntary seat changes and a FA spilling a drink on my laptop mid flight, just to name a few issues.

 

[zachary.august]

Personally, I think the P1 SST is better than the CL SST