Qantas Neglects their Roots Again | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Qantas Neglects their Roots Again

Status
Not open for further replies.

AlwaysUpThere

Member
Joined
Nov 25, 2004
Messages
126
I was working in Singapore until January this year and REALY enjoyed some of the great fares offered between Singapore and Australia. Qantas led the way and the others followed with special prices. I was in Hong Kong before that for a few years so was out of touch with the Australian market fares.

On my return I was dumbfounded to see what Qantas were doing to Australian consumers. Today (19 Aug 05) I received the latest fares via a QF e-newsletter. The latest SIN-SYD fare is SGD468 (=AUD373 !!) return! No Mininimum stay; maximum 1 year. OMG. On qf.com today, the cheapest "Global Deal" from Sydney TO Singapore is AUD978, 260% more.

You can't even get to Perth from Sydney for the price they are charging ex SIN to SYD.

These were available all throughout last year, with the exception of school holiday periods at both ends.

In this day and age of the internet exomony, I would encourage all of us to get a bit smarter than the "white rat" and buy tickets in Asia where it fits your needs. The airlines call this "Cross Border Selling" and was their biggest fear with the gradual proliferation of ticket purchases on the internet. This info may be especially helpful if you don't have enough points for ultra-long-haul - get to SIN on points and then just AUD796 to LHR from SIN...

Full e-mail and fare set:

==============================================
"Latest Global Deals ==============================================

Seats on sale until 5pm, Friday 16 September 2005.

Fares from Singapore to:

Perth from $288
Brisbane from $468
Cairns from $468
Darwin from $520
Adelaide from $468
Melbourne from $468
Sydney from $468
Canberra from $660
Gold Coast from $660
Hobart from $660
Launceston from $660
Auckland from $788
Christchurch from $788
Wellington from $788
Noumea from $788
Queenstown from $788
Frankfurt from $998
London from $998
Europe via London from $1098^
US East Coast from $1498^


These fares are valid for travel from 21 August 2005 until 15 November 2005.

To book, visit http://www.qantas.com.au/regions/dyn/sg/globaldeals/SIN
or contact Qantas Airways Reservations on +65 6589 7000 [Service fees apply]

^ To book Europe via London and US East Coast fares visit

http://www.britishairways.com/travel/fx/public/en_sg



==============================================
Conditions ==============================================

- Book and pay within 3 days of booking but no later than 5pm,
Friday 16 September 2005.
- One flight and date change permitted after departure at S$75 for southbound flights.
- Price excludes airport taxes, service fees, insurance and fuel surcharges.
- Travel from 21 August 2005 to 15 November 2005.
- Flights are return economy flights departing Singapore and apply to selected Qantas, British Airways and Australian Airlines flights.
- Minimum Stay Nil.
- Maximum Stay 1 year.
- Other terms and conditions apply.
- All prices subject to changes without any prior notice.

==========================================



You have received this e-mail because you subscribed to Qantas Singapore.
You can unsubscribe at any time by typing in your e-mail address and
clicking 'unsubscribe' at http://www.qantas.com.sg

If this e-mail has been forwarded to you by someone other than Qantas and you want to be added to the free latest specials Qantas Singapore distribution list, you can subscribe at http://www.qantas.com.sg

This is a post only e-mail. Do not respond to this message.

Qantas Airways Limited
ABN 16 009 661 901"
PS - Sorry for the winge; just hope some readers can take advantage.
 

JohnK

AFF Supporter
Joined
Mar 22, 2005
Messages
40,999
Thanks AlwaysUpThere,

My eyes lit up when I saw those prices, as I would love to do a status run to achieve silver again and possibly even gold and who knows maybe even platinum. Stop dreaming, platinum!!!!.

I have logged on to the Qantas website with singapore as my home city and the best price I could get for travel Singapore to Perth return (fly out sep 20 return sep 23 just as an example) was $551SGD (taxes are $263SGD!!!!). Still not bad compared to what it could cost travelling from PER to SIN return.

I could just see myself doing SYD-SIN-PER-SIN-SYD. Travel SYD-SIN-SYD with british airways wt+ $1339.92AUD earning 120 status credits, then SIN-PER-SIN with qantas discount economy $430AUD earning 50 status credits. Total cost $1740 for 170 status credits at around $10.23 per status credit. I know that is not a great ratio but it is not bad. And the possibilities from Singapore are endless. SIN-LHR-SIN is around $1200SGD for wt+ (approximately $960AUD) which returns 160 status credits at $6 per status credit. Hey that is a fantastic return!!!!. Are my calculations correct? Interesting how SYD-SIN-SYD is more expensive than SIN-LHR-SIN (much longer flight) on wt+.

Ahh... The joys of trying to create a status run. Costs nothing to dream.

Here was some of the fine print for the SIN-PER-SIN deal.

IMPORTANT INFORMATION:

Seats are limited.

Class of Travel is Economy.

Prices are in Singapore Dollars.

Only E-Tickets are issued.

Changes - One date/flight change permitted after departure at administration surcharge of S$75.

Fares valid for Economy Class.

E-Tickets issued are non refundable, non reroutable and non endorsable.

Prices exclude taxes, insurance, fuel and other surcharges.

Fuel surcharge of US$48 per International sector is applicable for all tickets.

The online booking engine is only able to display flights until 30th June 2006.

Stopovers: This option is not available for bookings made online.

Because customers can book from anywhere in the world using the Qantas website, Qantas will only accept the following credit cards:
- Visa Card
- Master Card
- UATP
- Diners Card
- American Express
- JCB Card
Note : Australian and New Zealand Bankcard and Qantas Charge cards, at present, are not available as a method of payment for bookings over the internet
 

Mal

AFF Supporter
Joined
Dec 25, 2004
Messages
12,253
Flights
My Map
I think Qantas finds extremely heavy competition in Singapore. This is thinly veiled in the reports with comments like "Mr Dixon said Qantas had to cut costs not only because of surging oil prices but also to remain competitive against government-owned airlines such as Emirates and Singapore Airlines."
(http://www.smh.com.au/news/business/qantas-prepares-to-wield-the-axe/2005/08/18/1123958181792.html)

Qantas must have a hard time getting people to fly from Singapore. Singapore air would have a strangle hold on the market... they are merely meeting the competitive pressures to try and stay competitive.

Still, I feel ripped off any time I see the Ex-Asia fares...
 

QF WP

Moderator
Joined
Jun 20, 2002
Messages
15,594
Flights
My Map
Mal, I believe your assessment answers AlwaysUpThere's original post. There is much greater competition. Competition = pricing pressure = cheaper deals = consumers' market (not airlines market (or read QF) as it is here in Australia).

JohnK, BA's WT+ is perfect for a status run. Cheaper per unit cost ($/SC's) than almost any other medium or long haul fare. If you are travelling from MEL or SYD to SIN, BKK or LHR; it's a fait acompli to travel in premium economy for a proportionally reduced cost differential. QF lost me some years ago on the Kangaroo Route and aren't likely to get me back. The only time I travelled QF is when I could score a U seat, now with the post 25 May changes, they aren't likely to get me back (with me having to wait until <24 hours to see if i have scored a J seat).

I arranged the exact same ticketing for my M-i-L as you quoted. I purchased a Q class BNE/SIN/BNE and a BA WT+ SIN/LHR/SIN (I'm lucky to know a QF CSA who works in QF SIN Res). But I put my M-i-L on an AA's Lack of Challenge (rather than her not even climbing to QF Silver after all the flights). She'll instead get AA Plat mid-flight SIN/LHR and will be AA Plat for her return flights (including access to Lounges, Business Class check-in).

That, together with the cheaper redemptions (20K points anywhere in Australia or NZ) means her next holiday is paid for (except for the taxes).
 

BlacKnox

Active Member
Joined
Jan 29, 2005
Messages
732
Yes flights in WT+ ex. BKK or SIN usually represent good value. It's also probably the easiest way for someone to get AA Platinum via the LOC, if you're based in Asia. For example, BA Thailand now has a promotion for WT+ ex. BKK to SYD, MEL or BNE for THB29,000 (around Aus$950) + taxes. This return flight would easily qualify for AA Platinum (through LOC), as WT+ classes earn 1.5Q Points from memory, and 110% mileage accrual :D .
 

BlacKnox

Active Member
Joined
Jan 29, 2005
Messages
732
Mal said:
Still, I feel ripped off any time I see the Ex-Asia fares...
Mal, it's not always smooth sailing over here. Naturally, prices ex. Japan for QF, BA etc are nothing special, while local prices are often extortionate. On Monday I had to fork out $450 for a one-way KIX-CTS on ANA - a 667mile fare :x .
 

markis10

Veteran Member
Joined
Nov 25, 2004
Messages
30,091
BlacKnox said:
For example, BA Thailand now has a promotion for WT+ ex. BKK to SYD, MEL or BNE for THB29,000 (around Aus$950) + taxes.
How does that work with no BA flights to Bne?
 

QF WP

Moderator
Joined
Jun 20, 2002
Messages
15,594
Flights
My Map
BlacKnox, that's a good deal - I usually get my WT+ deal from a friendly QF CSA based in SIN. You are spot on with the AA QPoints & Mileage accrual for WT+.

markis10, that fare probably allows for a SYD or MEL/BNE QF flight (in K class) as does the Aus-based TPLX fares.
 

Anna

AFF Supporter
Joined
Jan 17, 2005
Messages
2,100
The problem I have had in the past with trying to buy internet flight tickets from a foreign site is that the site will only accept credit cards where the billing address is in the country of the site. I think this is how the airlines try to prevent 'cross border selling'. Has anyone had success in booking Qantas tickets from a foreign site on an Australian credit card?
 

NM

Moderator
Joined
Aug 27, 2004
Messages
15,786
Flights
My Map
Anna said:
The problem I have had in the past with trying to buy internet flight tickets from a foreign site is that the site will only accept credit cards where the billing address is in the country of the site. I think this is how the airlines try to prevent 'cross border selling'. Has anyone had success in booking Qantas tickets from a foreign site on an Australian credit card?
I think it has more to do with avoiding credit card fraud than cross-border selling.

I know several people who do this regularly, but have not experience myself. All my flights are either purchased through an Australian travel agency or direct from QF web site.
 

serfty

Moderator
Joined
Nov 16, 2004
Messages
40,103
Flights
My Map
You are correct about ex SIN fares.

Last April before May the changes, I booked an Award 50,000 QFF point return trip to SIN (MEL-PER-SIN-MEL) for mid January. (BTW, that's a hard time of year for Awards and cheap fares).

Last Month mrs serfty decided she wished to come along too. Well, the best fare I could find in OZ for the same flights as I was already booked on was ~AUD1800. Six months out, awards seemed an impossibility; I could get to PER ok, just not to SIN or back to MEL :(. I could not seriously consider reticketing my own travel as it would cost 5000 + 10000 for new flights + extra Fuel levey costs (If any were indeed available).

Last week, I found a T1 (PS/SG/WP award class) on the PER-SIN flight and while doing some checking entered the QF Singapore site and checked for one way fare costs SIN-MEL on the flight I am booked on (QF10). Lo & Behold there was one for SGD583 (inc. Taxes etc.).

This is ~AUD468, so with that plus 30,000 points & $142 later, mrs serfty is booked MEL-PER-SIN and SIN-MEL.

The charge come thru on my Amex yesterday so all is sweet. 8)
 

AlwaysUpThere

Member
Joined
Nov 25, 2004
Messages
126
NM said:
I think it has more to do with avoiding credit card fraud than cross-border selling.
Internet fraud can generally be detected by airlines before the fraudster actually travels, so less risk than say, buying a Bose sound system, watches or jewelery.

I still believe entering your address into the site is the "cross-border" issue...
 

serfty

Moderator
Joined
Nov 16, 2004
Messages
40,103
Flights
My Map
Anna said:
... Has anyone had success in booking Qantas tickets from a foreign site on an Australian credit card?
Yep! :)

As Mmy previous post; last week ex SIN Qantas Web Site. Also, on at least 5 occasions using the NZ Qantas Web Site (one way & return (nesting) ).
 

clifford

AFF Supporter
Joined
Jul 6, 2004
Messages
1,775
NM said:
I think it has more to do with avoiding credit card fraud than cross-border selling.

I know several people who do this regularly, but have not experience myself. All my flights are either purchased through an Australian travel agency or direct from QF web site.
It may be an issue with some airlines, but many are just happy to take your money.

For example, this year, I have made several bookings with the overseas webites of SQ, UA, U2, Ryanair, Tiger Airways, Air Asia, etc, etc. However, I note that Air NZ is one of those that insists on a local credit card (a good way to lose business, but that's Air NZ).

Also, Zuji will allow you to book flights in foreign currency ex overseas ports (I've just purchased a BOM-LHR-NCE return ticket on BM from Zuji).

Might be worth a look.
 
G

Guest

Anna said:
The problem I have had in the past with trying to buy internet flight tickets from a foreign site is that the site will only accept credit cards where the billing address is in the country of the site. I think this is how the airlines try to prevent 'cross border selling'. Has anyone had success in booking Qantas tickets from a foreign site on an Australian credit card?
Australian credit card fraud screening is shocking and far behind the rest of the world. Just make up a SG address for your card. You might have a problem if your card is signed up to verified by visa but otherwise 9 times out of 10 will pass seemlessly through their system. Most decent online companies (not australian merchant facilities) use <Cant say> technology that will grab your ip, machine details and a few other vital pieces of infomation and process your transaction depending on the risk determined by this data.

Technically it is de-frauding the company by doing this, and borderline illegal...very grey area in australian law apparently ... but if you do get busted for trying this all they will do is deny the ticket to you.

Some tickets also have a condition that you must be a SG citizen in order to get the fair....no idea if they can check or enforce this..

:)
 

Kiwi Flyer

Senior Member
Joined
Sep 24, 2004
Messages
5,453
clifford said:
However, I note that Air NZ is one of those that insists on a local credit card (a good way to lose business, but that's Air NZ).
It says it needs NZ credit card but apparently does not check. Many reports on FT of foreigners using Air NZ's NZ website (and saving decent $$ over the overseas websites).
 
Status
Not open for further replies.

Community Statistics

Threads
80,768
Messages
1,858,102
Members
48,599
Latest member
Kezby007
Top