Does anyone know how to carbon offset already booked flights?
It won't allow me to use the link function on any of my bookings (on different browsers, or computers) to do this. The website actively directs you to do this as part of achieving green tier.
I've had some long, circular and frustrating conversations with QANTAS regarding how to do this, and they are apparently unable to do this over the phone - and tell me there is no option in their manual to do this for bookings already made.
It seems a bit annoying to have to book a business class fully refundable fare to offset the couple dollars to get this (and hopefully not have it taken back once the booking is cancelled) lol. I've already got 9 bookings for the next few months.
My experience with the call centre has taken a dramatic turn for the worse since missing out on gold/platinum last year with lack of flying.
Hopefully any answers can be of use to other people in the same situation.