Qantas FC redemption LAX - MEL

[fletty]

You will still be accommodated in an F dining area in the J lounge at LAX. I would personally take the F flights to Syd and then transfer. If you are late in and miss the flight to Melbourne and end up in whY it's not the end of the world given it's only recliner business and a 1hr flight.

 

[Skafhold]

Wouldn’t the refund be approx 40k points per passenger? Whatever the difference is between a FC and BC classic rewards booking in that route plus any tax difference

 

[MEL_Traveller]

Wouldn’t the refund be approx 40k points per passenger? Whatever the difference is between a FC and BC classic rewards booking in that route plus any tax difference

Correct… for a non-stop routing.

If still taking F to SYD and connecting to MEL, a little more complicated.

 

[blackcat20]

We haven’t flown first class, but plenty of business. It’s a tough decision weighing up the inconvenience of a connection vs first class. When I found 4 x classic first class I thought I’d stumbled on a unicorn. So I am abit disappointed to give it up but our kids are 5 and 7. So running between terminals after a 15 hour flight doesn’t excite me haha

Our kids are 5 and 7 too, and the transfer is just fine.
I don't think you'll have much luck getting on the direct, assuming you are flying tomorrow, as it was swapped from an A380 to a 787.
Take the F flight, it's worth it.

 

[Skafhold]

ok so I’ve left it as FC to Syd. I’ve pushed the connecting flight 90min, so we have 3.5 hours rather then 2 hours. Just want to not be rushed, and that way we have the biz class locked in rather then missing a flight and going economy.

From the experts in here, so I have a way to access FC international on arrival to SYD as our lounge rather then using the Biz lounge in domestic while we wait for our connection to Melb

 

[blackcat20]

ok so I’ve left it as FC to Syd. I’ve pushed the connecting flight 90min, so we have 3.5 hours rather then 2 hours. Just want to not be rushed, and that way we have the biz class locked in rather then missing a flight and going economy.

From the experts in here, so I have a way to access FC international on arrival to SYD as our lounge rather then using the Biz lounge in domestic while we wait for our connection to Melb

No access to the first lounge in Sydney as you are arriving, not departing.

 

[serfty]

If the policy applied… the refund ‘might’ work out to around 8000 points per passenger.

The SYD-MEL is ~5% of the total distance, multiplied by the award level of 195400, then 75% of that = 8115 points.

I was more referring to:

Should I ask them to just change us to business class direct to Melbourne and take whatever refund we can get?

75% being 146,550 each ... or 586,200 all up.

... in any case, that seems now moot.

 

[MEL_Traveller]

I was more referring to:

75% being 146,550 each ... or 586,200 all up.

... in any case, it is now moot.

It would only be 75% of the downgraded coupon. F class to SYD, then the short 439 mile flight to MEL might have been subject to the downgrade compensation.

It wouldn’t be payable on the non-stop LAX-MEL unless they got to the airport and were downgraded to J. Here they were offered F via SYD

 

[serfty]

It would only be 75% of the downgraded coupon. F class to SYD, then the short 439 mile flight to MEL might have been subject to the downgrade compensation.

It wouldn’t be payable on the non-stop LAX-MEL unless they got to the airport and were downgraded to J. Here they were offered F via SYD

I was not referring to LAX-xSYD-MEL; the reference was to a mooted LAX-MEL with downgrade to Business.

They were booked LAX-MEL in First. If as a result of this they flew LAX-MEL in Business then it would have been at least entitled to a refund of 65300 points per PAX and possibly 75% of the value of the ticketed coupon to be refunded.

Involuntary Downgrade

These guidelines outline the notification, rebooking, ticket reissue and fare adjustment process for you to follow when your customer has been affected by an operational change resulting in an involuntary downgrade of the cabin.

agencyconnect.qantas.com

 

[Skafhold]

I was not referring to LAX-xSYD-MEL; the reference was to a mooted LAX-MEL with downgrade to Business.

They were booked LAX-MEL in First. If as a result of this they flew LAX-MEL in Business then it would have been at least entitled to a refund of 65300 points per PAX and possibly 75% of the value of the ticketed coupon to be refunded.

Involuntary Downgrade

These guidelines outline the notification, rebooking, ticket reissue and fare adjustment process for you to follow when your customer has been affected by an operational change resulting in an involuntary downgrade of the cabin.

agencyconnect.qantas.com

Just for everyones interest
They did open up the biz class for us in classic rewards and we would have received the 65k~ points refund. However, they wanted an additional $600~ payment from us due to fuel charges. Although we were getting the points credit, paying even more cash for biz instead of FC didn’t sit well.

 

[MEL_Traveller]

Just for everyones interest
They did open up the biz class for us in classic rewards and we would have received the 65k~ points refund. However, they wanted an additional $600~ payment from us due to fuel charges. Although we were getting the points credit, paying even more cash for biz instead of FC didn’t sit well.

They’re not entitled to the $600 additional fuel surcharges. The contract of carriage says you’ll be reaccommodated on another of their services, free of charge. But that’s moot now

I was not referring to LAX-xSYD-MEL; the reference was to a mooted LAX-MEL with downgrade to Business.

They were booked LAX-MEL in First. If as a result of this they flew LAX-MEL in Business then it would have been at least entitled to a refund of 65300 points per PAX and possibly 75% of the value of the ticketed coupon to be refunded.

Involuntary Downgrade

These guidelines outline the notification, rebooking, ticket reissue and fare adjustment process for you to follow when your customer has been affected by an operational change resulting in an involuntary downgrade of the cabin.

agencyconnect.qantas.com

That’s right. The 63k points difference wasn’t an issue. But I don’t think the involuntary downgrade policy applies here if had taken either of the options.

If flying via SYD it *might* have kicked in, but only for the SYD-MEL sector. But given the OP had been reaccommodated in F to Sydney, and not downgraded, I doubt it would have applied if they had decided to fly the non-stop to MEL. That’s no longer an involuntary downgrade?

Had they turned up at LAX to find their F gone and now in J, the 75% would have applied.

 

[serfty]

If flying via SYD it *might* have kicked in, but only for the SYD-MEL sector. But given the OP had been reaccommodated in F to Sydney, and not downgraded, I doubt it would have applied if they had decided to fly the non-stop to MEL. That’s no longer an involuntary downgrade?

The OP could have deemed the rebooking via SYD "Unacceptable".

This is pertient:

Qantas Schedule Change Policy

A schedule change is an involuntary change to a flight more than 72 hours prior to flight departure. A disruption is an involuntary change inside 72 hours. This policy outlines options for managing and servicing your customer’s booking for Qantas and other airline tickets.

agencyconnect.qantas.com