Foreigner
Established Member
- Joined
- Mar 29, 2006
- Posts
- 4,383
- Qantas
- Platinum
I had an issue with this once with a payment to HSBC. It is part of the BPAY agreement that the payment must be acknowledged in line with what Foreigner has posted above. My payment was made in line with these. I contacted BPAY directly via their website and they quickly sorted it out by liaising with HSBC.
HSBC just needed reminding about their obligations.
Thank you. I'll talk to BPay today and hopefully have some interest reversed.