Qantas Club at Darwin opening hours | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Qantas Club at Darwin opening hours

Status
Not open for further replies.

ian jarvis

Newbie
Joined
Mar 17, 2003
Messages
5
I have issues with arriving in Darwin from Gove at 2130, booked to go south, with the next flight not untill after midnight. The QC is closed untill 2300 and all the pax that are QC members are forced to just sit around the airport untill 2300. I have telephoned the Qantas Darwin Airport Manager and I was given the impression that they didnt think it was a real problem and that staff rostering was the issue. She would see what could be done. This was six months ago and when travelling yesterday I was forced to sit around outside the Club with nearly 10 other QC members from the Gove flight.
Anyone else have this problem or am i being to fussy?
 

QF WP

Moderator
Joined
Jun 20, 2002
Messages
15,745
Flights
My Map
I think it's a very valid complaint, ian jarvis. They should know (and/or anticipate) the level of members who need to use the lounge. Is the flight (QF1944) the only flight that comes in at that time? If it isn't, even more reason for you and other regular commuters to be unhappy, as it would be an ongoing issue for multiple flights pax.

Their reasoning is staffing? Hmmm, I'd like to know how they can't get somebody who wants to sit in air-conditioned comfort at night looking after some regular QC members...

what's confusing is the QF web site information for the Darwin QC Loungehttp://www.qantas.com.au/info/flying/qantasClub/loungeLocations/australia. What kind of response is "Before Qantas departures" to the "hours of operation" question?? It doesn't specify how long "before" QF departures.
 
P

Platy

Darwin QF not open!!!!

I also went to DRW a few weeks ago and wanted to access the QF lounge for a 9am airport-based meeting - it was shut until after 11am!!!

Heaven help me if I had come off one of the overnight arriving international flights!!!!!

It appears they open for a small window for the 6am (or thereabouts) for Cairns flights and then lock the place up until opening again for a small window for some lunchtime flights.

This is extremely poor customer service!!!

Also a shame because the lounge refurbishment has come up very well.

I have passed this feedback onto senior CRM management at QF.

Incidentally, the small lounge at Ayers Rock has disappeared and so on departure flight upgrades out of Ayers Rock can't be accommodated, even if you are travelling say Perth to Cairns with a refuel at Ayers.

Note also the 717s are starting to replace the ageing 146s and they are one class, not two, so we are losing business class from some routes, such as PER-AYQ (-CNS) at the same time as seeing a reduction from 3 to 2 weekly direct 2 class flights PER-CNS (on 737-800s).
 

markis10

Veteran Member
Joined
Nov 25, 2004
Messages
30,091
The DRW lounge has very restricted opening hours, I arrived at 5Am for the Cairns flight and enjoyed by 30 minute wait in the general area for my 5 minute toast fix before boarding the Cairns based flight. Not very good service but I suppose DRW is hardly a high traffic priority.
 

dajop

AFF Supporter
Joined
Jul 1, 2002
Messages
9,132
Flights
My Map
Re: Darwin QF not open!!!!

Platy said:
Incidentally, the small lounge at Ayers Rock has disappeared and so on departure flight upgrades out of Ayers Rock can't be accommodated
Check in agents should be able accomodate ODU's at ports that do not have QC's (that's what I was told by phone). Which I can confirm, as I recently upgraded BME-PER using some status credits by simply asking at check in.
 
P

Platy

My experience at travelling PER-AYQ-CNS:

PER QF club refused to upgrade the AYQ-CNS leg on the basis there was no club at AYQ

At AYQ the staff at check refused also to upgrade AYQ-CNS on the basis there was no club

Meanwhile, QF staff in economy were blatantly upgraded by their cabin crew mates once onboard

So, you were lucky if check in staff were prepared to arrange the upgrade!
 

Warks

AFF Supporter
Joined
Oct 9, 2003
Messages
2,202
Have had this problem with flying out of Darwin - started a thread a while back. There are no flights out of Darwin between about 6am and midday. To get back to Sydney the first option is a midday flight to ADL with a BNE flight a bit later. As there SFA to do in a few hours between checking out of the hotel and flying it'd be nice to be able to get some work done in the QC. BUT it doesn't open until 11! It's a good laugh to sit there in the lounge and watch frustrated QC members walk up to the door, push on it and then read the notice, swear and walk away to the cafe.
10 am opening would be handy. The QC is only tiny with about 2 workstations as I recall.
 
Status
Not open for further replies.

AFF on Air Podcast

  • jb747’s Stellar Career with Qantas – AIR013
    Sat, 15 Jun 2019 03:00:41 AEST
      In this special edition of the podcast, Matt chats to John Bartels (a.k.a. jb747) about his flying career with Qantas, the A380, the QF30 incident, flight training, retirem ...
  • Cheap Virgin Australia Business Class – AIR012
    Sat, 01 Jun 2019 03:05:28 AEST
      Find out how to get cut-price Virgin Australia Business Class tickets by buying and redeeming Etihad Guest miles! This episode also includes some listener Q&A and an interv ...
  • Star Alliance Status – AIR011
    Sat, 18 May 2019 09:39:41 AEST
      Find out how to easily earn Star Alliance Gold status with several different frequent flyer programs! This episode also includes an interview with John Blom, Australia’s ...
  • Premium Economy – AIR010
    Sat, 04 May 2019 00:21:32 AEST
      Premium Economy is a great compromise if you want a more comfortable experience than Economy, without paying for Business or First class airfares! In this episode, AFF’s ...
  • Hyperinflation of Points – AIR009
    Sat, 20 Apr 2019 04:49:59 AEST
      Frequent flyer points are a valuable currency, but they aren’t immune from hyperinflation! In this episode, Matt discusses why frequent flyer points are a terrible long-t ...

Community Statistics

Threads
81,634
Messages
1,885,598
Members
49,520
Latest member
Frequentflyer8
Top