Hi Does anyone know how to add YNGP OSI code to booking - for a 13 yo travelling alone - I dont want him travelling as an Unaccompanied Minor
Booked an award for my nephew this morning and the QF call centre can't seem to be able to do it they actually seem pretty clueless! Called them now and stil lshowing as an Adult pax
Did a booking Sunday for a return flight with Velocity Points no problem 5 minutes later eticket issued etc all show service code in booking and etik YPTA (young Person Traveling Alone) and Virgin Australia which have a short wait time for call centres which seem to be Phillipines based and agents are clued up QFF call centre are totally clueless
Ill rephrase -the call centre staff are doing what they can, but they have bad IT and have to call QFF Agent Support for the airline they are working for
Booked an award for my nephew this morning and the QF call centre can't seem to be able to do it they actually seem pretty clueless! Called them now and stil lshowing as an Adult pax
Did a booking Sunday for a return flight with Velocity Points no problem 5 minutes later eticket issued etc all show service code in booking and etik YPTA (young Person Traveling Alone) and Virgin Australia which have a short wait time for call centres which seem to be Phillipines based and agents are clued up QFF call centre are totally clueless
Ill rephrase -the call centre staff are doing what they can, but they have bad IT and have to call QFF Agent Support for the airline they are working for
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