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Qantas Award: Availability shown but error when booking

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Apr 18, 2013
I just received enough Qantas points for an award booking with Emirates I will looking into for quite a while now. Unfortunately, when I had chosen my itinerary and going to step 4 (of 5) the booking process, it only gave an error: "[FONT=Arial, Helvetica, sans-serif]We are unable to confirm your selected flights. Select ‘Start over’ and choose alternative flights. (15079 - 421)"[/FONT]
[FONT=Arial, Helvetica, sans-serif]
[/FONT]I have tried several times and also different routings, but always got the message. Obviously I am a bit disappointed now, but can't reach the Qantas award hotline until Monday. Has this happened to someone else in the past? Could the issue be that the trip to one-way Germany to Australia?


Junior Member
Sep 24, 2008
It happened to me trying to book Washington to Perth, same 'Start over'. Rang Qantas and was told one of the sector was not available, even though it was showing for ages. You don't have to wait until Monday, you can ring them anytime.


Active Member
Jun 18, 2006
Had similar for a HKG-DXB-LGW on EK recently. Kept error-ing out, called in, she reproduced the same issue, booked it at no extra charge over the phone. Really good agent.
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