Priority Club Point Breaks

[MDC]

Booked 4 nights at the HI Cairns over the Australia Day long weekend. It was perfect timing as DJ even had the flight for a decent points rate (26400 points return).

 

[Mal]

A new list will be out shortly - probably in the next 24 hours.

Availability has started appearing at 5K points for hotels.

Includes IC Adelaide , but can't see any others in Aus/NZ.


--edit.

PC Website has now been updated to reflect the changes.
Also, CROWNE PLAZA HOTEL ALICE SPRINGS is available.

Valid for stays to March 30th, 2010

 

[StevePER]

That's quite a disappointing list. They have four hotels for all of Asia, two in China and two in Indonesia.

 

[anat0l]

Includes IC Adelaide , but can't see any others in Aus/NZ.

...

Valid for stays to March 30th, 2010

Dammit! :evil:

Correct hotel - wrong validity date!

 

[auriga]

Nothing for me this time.

 

[Larni]

Re: Priority Club Point Breaks - IC Burswood

Hi All
I booked 3 rooms over the Hopman Cup period at IC Burswood on the POint Breaks. Did anyone else who booked multiple rooms find the hotel could not deal with it?
I had different keys issued to wrong rooms, credit cards assigned to wrong rooms, one room did instant checkout and I checked the credit cards and received a bill for mini bar for a room billed to the wrong card.

To add to the disappointment: the parking attendant basically argued with me for 10 mins about whether I was lying and really was a hotel guest. I am a Platinum Ambassador and no welcome gift until I asked. Also I should add, none of my rooms were ready at 2pm. Also the room I was given was surrounded by renovations, which the letter in the room said would not occur on Sunday but it did!

I stay here regularly and it seems the last two stays they have "dropped the ball"
Interested in your thoughts and experience
Cheers
Larni

 

[Flashback]

Re: Priority Club Point Breaks - IC Burswood

Hi All
I booked 3 rooms over the Hopman Cup period at IC Burswood on the POint Breaks. Did anyone else who booked multiple rooms find the hotel could not deal with it?
I had different keys issued to wrong rooms, credit cards assigned to wrong rooms, one room did instant checkout and I checked the credit cards and received a bill for mini bar for a room billed to the wrong card.

To add to the disappointment: the parking attendant basically argued with me for 10 mins about whether I was lying and really was a hotel guest. I am a Platinum Ambassador and no welcome gift until I asked. Also I should add, none of my rooms were ready at 2pm. Also the room I was given was surrounded by renovations, which the letter in the room said would not occur on Sunday but it did!

I stay here regularly and it seems the last two stays they have "dropped the ball"
Interested in your thoughts and experience
Cheers
Larni

Ask Dave Noble what he thinks of the IC Burswood

 

[straitman]

Re: Priority Club Point Breaks - IC Burswood

Hi All
I booked 3 rooms over the Hopman Cup period at IC Burswood on the POint Breaks. Did anyone else who booked multiple rooms find the hotel could not deal with it?
I had different keys issued to wrong rooms, credit cards assigned to wrong rooms, one room did instant checkout and I checked the credit cards and received a bill for mini bar for a room billed to the wrong card.

To add to the disappointment: the parking attendant basically argued with me for 10 mins about whether I was lying and really was a hotel guest. I am a Platinum Ambassador and no welcome gift until I asked. Also I should add, none of my rooms were ready at 2pm. Also the room I was given was surrounded by renovations, which the letter in the room said would not occur on Sunday but it did!

I stay here regularly and it seems the last two stays they have "dropped the ball"
Interested in your thoughts and experience
Cheers
Larni

I hope you filled in the feedback form.

 

[Danger]

I had six 5k rooms booked for a four night period over Christmas. They were used as gifts. There were no reports of problems. However, as a Priority Club Platinum they only extended the check-out to 12pm which I found very disappointing.

I have four 5k rooms booked for 25 January for myself (and friends) and I'll be aiming for a 'top-tier' experience.

 

[markis10]

Re: Priority Club Point Breaks - IC Burswood

Hi All
Also I should add, none of my rooms were ready at 2pm. Also the room I was given was surrounded by renovations, which the letter in the room said would not occur on Sunday but it did!

I stay here regularly and it seems the last two stays they have "dropped the ball"
Interested in your thoughts and experience
Cheers
Larni

As a regular you should be not surprised that rooms were not ready at 2PM, check in is 3PM! Most of the parking is self pay, so I am not sure why an attendant is involved, I always park near the pool for $6!

I used to have lots of issues with the hotel until my last few stays, and I still get the odd mistake but its brought to the attention of the guest services maanger who is very good at fixing things, the new room design is interesting, I got to stay the only finished room last trip but did not stay long, no aircon, luckily a river suite was available, I love them as an upgrade.

 

[chrisb]

Re: Priority Club Point Breaks - IC Burswood

To add to the disappointment: the parking attendant basically argued with me for 10 mins about whether I was lying and really was a hotel guest.

Yep, had that. One time they made me go and checkin, then come back to park - No room key, no parking. Last time they saw my bags in the back and let me in.

I'm sick of Burswood's renovations too - Noise at 8am on weekends, and upgrades to 'prototype' rooms that are no better than normal rooms, and located right above a building site!

 

[Dave Noble]

Re: Priority Club Point Breaks - IC Burswood

Ask Dave Noble what he thinks of the IC Burswood

I would recommend the IC to anyone I dislike intensely

Dave

 

[johnbrown]

I know there is no upgrade for reward nights for Plaitium Member according to the rule. But I just wonder is there any one get upgrade in IC for this pointbreak night?

 

[Larni]

Hi there

Thanks for your replies, its interesting what other people's experiences are.
To answer a couple of your comments:
The parking attendant was involved as it was Hopman Cup so very full, nearly 40 degrees and I elected to park undercover.
My experience has been that the upgrade is to a "view room" which is a standard room on the eastern side of the hotel. I have never been offered a suite and I even asked if I could pay to have access to the executive floor which was denied.
I expected that at least my room would be ready by 3pm as I am an Ambassador.

I always enjoy following this forum, its a great community!
Cheers
Larni

 

[markis10]

Hi there

Thanks for your replies, its interesting what other people's experiences are.
To answer a couple of your comments:
The parking attendant was involved as it was Hopman Cup so very full, nearly 40 degrees and I elected to park undercover.
My experience has been that the upgrade is to a "view room" which is a standard room on the eastern side of the hotel. I have never been offered a suite and I even asked if I could pay to have access to the executive floor which was denied.
I expected that at least my room would be ready by 3pm as I am an Ambassador.

I always enjoy following this forum, its a great community!
Cheers
Larni

Hi Larni

Your clarification makes a lot of sense, I have not stayed there during the tennis so it sounds like they were overwhelmed, which is a little hard to understand given the history of that event. I have hard issues in the past with upgrades to "view" rooms when such rooms cannot be booked, IMHO the upgrade should be to a room that is bookable above the level you booked to be a real upgrade.

 

[Mal]

New Pointsbreaks have been posted. Valid for stays till June 30.

Nothing too special in Oceania :

AUSTRALIA
HOLIDAY INN GAGUDJU CROCODILE

PAPUA NEW GUINEA
CROWNE PLAZA PORT MORESBY

But things are still in the process of being updated, so could get better.

 

[markis10]

New Pointsbreaks have been posted. Valid for stays till June 30.

Nothing too special in Oceania :

AUSTRALIA
HOLIDAY INN GAGUDJU CROCODILE

PAPUA NEW GUINEA
CROWNE PLAZA PORT MORESBY

But things are still in the process of being updated, so could get better.

Thats it, I am moving to Hyatt, how rude that ICHG stop putting all their hotels on a list for free nights that you can earn with a one night stay, whinge, whinge, whinge. Wooops, sorry, thought I was on FT

 

[oz_mark]

Thats it, I am moving to Hyatt, how rude that ICHG stop putting all their hotels on a list for free nights that you can earn with a one night stay, whinge, whinge, whinge. Wooops, sorry, thought I was on FT

Be careful, or I will start whining about the whiners!

 

[Mal]

Thats it, I am moving to Hyatt, how rude that ICHG stop putting all their hotels on a list for free nights that you can earn with a one night stay, whinge, whinge, whinge. Wooops, sorry, thought I was on FT

On FT it's Whine, Whine, Whine... but sssh don't mention that there

Yeah the pickings are pretty slim once again, but I'm not surprised for the reasons you state!

 

[JohnK]

But things are still in the process of being updated, so could get better.

A very disappointing list yet again.