Priority boarding on QF domestic - what is the story? | Page 208 | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Priority boarding on QF domestic - what is the story?

kermatu

Senior Member
AFF Supporter
Joined
May 27, 2012
Messages
6,134
Qantas
Platinum 1
Virgin
Platinum
I'm still stunned that a whole new 'system' has to be rolled out 'in a few months' just to get PB right. An existing benefit, that most airlines seem to manage just fine. Wow.
 

kermatu

Senior Member
AFF Supporter
Joined
May 27, 2012
Messages
6,134
Qantas
Platinum 1
Virgin
Platinum
What is the official rule if you are travelling with (same PNR) as a non status pax, e.g. Plat and Silver. Can you ‘guest’ the silver into the PB lane? Especially if sitting together?

VA allow it, QF allow it - so assuming offically it’s ok?
This was asked some time back and -- I must say a bit to my surprise -- very clear answers came back that only one member of a travelling 'party' needs to have status to allow pax into a particular queue, irrespective of PNR (as who is going to check that in a boarding queue).
 

Pleb Status

Established Member
AFF Supporter
Joined
Feb 19, 2011
Messages
3,122
So is the suggestion that the entire story about a new process being rolled out nation wide something just made up to appease me?
80% Yes and 20% No.

All lies (particularly in a business sense) should be based on some amount of truth.

I doubt anyone you would be able to speak to in PER would have any clue on what is being discussed in Mascot.

I recall being told something similar about PB by the P1 SST a few years ago and nothing changed....
 

Pushka

Enthusiast
AFF Supporter
Joined
Jan 26, 2011
Messages
15,532
Flights
My Map
The priority boarding is such a simple thing to police and would have immediate impact. As soon it was noticed that checking the correct lane was being used, the ones in that PB knowing they shouldn’t be would move along. Leaving only those who are clueless. Then they would eventually be moved along.
 
Joined
Aug 14, 2014
Messages
404
Flights
My Map
The priority boarding is such a simple thing to police and would have immediate impact. As soon it was noticed that checking the correct lane was being used, the ones in that PB knowing they shouldn’t be would move along. Leaving only those who are clueless. Then they would eventually be moved along.
I don't think policing is actually the issue. The real issue is just processing the PB lane first or at least allow 20 pax through before kicking off general. Although if only premium lanes are being weighed I don't mind having both at once as an insurance policy.
 

Pushka

Enthusiast
AFF Supporter
Joined
Jan 26, 2011
Messages
15,532
Flights
My Map
I don't think policing is actually the issue. The real issue is just processing the PB lane first or at least allow 20 pax through before kicking off general. Although if only premium lanes are being weighed I don't mind having both at once as an insurance policy.
True but that is a whole new world for Australian passengers. I think policing would be a start.
 

Danger

Senior Member
AFF Supporter
Joined
Jun 19, 2006
Messages
6,267
I'm still stunned that a whole new 'system' has to be rolled out 'in a few months' just to get PB right. An existing benefit, that most airlines seem to manage just fine. Wow.
Remember this is the airline that saw fit to manufacture massive priority boarding signs on wheels, when countless other airlines manage the process at what must be a fraction of the cost with signs a fraction of the size. No wonder award fees are so high: They need the money to pay a global consultancy firm to reinvent the wheel every time they want to do something.
 
  • Like
Reactions: DC3

Pushka

Enthusiast
AFF Supporter
Joined
Jan 26, 2011
Messages
15,532
Flights
My Map
Remember this is the airline that saw fit to manufacture massive priority boarding signs on wheels, when countless other airlines manage the process at what must be a fraction of the cost with signs a fraction of the size. No wonder award fees are so high: They need the money to pay a global consultancy firm to reinvent the wheel every time they want to do something.
It’s all about the announcements though isn’t it.
 
  • Like
Reactions: DC3

kermatu

Senior Member
AFF Supporter
Joined
May 27, 2012
Messages
6,134
Qantas
Platinum 1
Virgin
Platinum
It’s all about the announcements though isn’t it.
And usually months if not years before anything even starts (new lounges, refurbs of planes and lounges etc etc).
 

Hvr

Senior Member
AFF Supporter
Joined
Jun 27, 2007
Messages
8,934
Qantas
Platinum
Well it worked this morning at MEL on the first plane to SYD. I was about #10 in the PB line and the line cleared quickly with only PB pax being scanned.

The first person in the regular line didn't look happy.
 

serfty

Veteran Member
Moderator
Joined
Nov 16, 2004
Messages
41,081
Qantas
Platinum
Virgin
Platinum
Flights
My Map
The first person in the regular line didn't look happy.
That points to a reason having FA's do the BP scans can cause PB failure. The FA's then have to travel with the PAX who didn't look happy.
 

Mr_Orange

Established Member
AFF Supporter
Joined
Jun 17, 2013
Messages
4,451
Flights
My Map
That points to a reason having FA's do the BP scans can cause PB failure. The FA's then have to travel with the PAX who didn't look happy.
Needs to have a spoonful of concrete and harden the f*** up. PB exists, either qualify for it, or suck it up in line. FAs should not be frightened by grumpy, self-entitled pax.
 
Last edited:

sbor90

Established Member
AFF Supporter
Joined
Feb 23, 2015
Messages
1,244
Flights
My Map
It would not surprise me if they were entitled to PB but queued in the regular lane because Qantas consistently serves both lanes simultaneously, and the lane was empty when they arrived. Obviously they shouldn't expect to be boarded at the same time from the regular lane, but there is also something to be said for Qantas' own inconsistency here.
 

hossein_au

Established Member
AFF Supporter
Joined
May 2, 2013
Messages
1,445
That points to a reason having FA's do the BP scans can cause PB failure. The FA's then have to travel with the PAX who didn't look happy.
Communication is the key; VA clearly announces "general boarding will commence soon" followed by inviting eligible members to use the priority lane. QF generally announces the commencement of boarding and then followed by some blurb about the left and right lanes (by which time people have started herding towards the boarding gate and no attention is paid any further 'noise').
 

Quickstatus

Senior Member
AFF Supporter
Joined
Oct 13, 2013
Messages
7,714
I reckon it should be changed

1st call: disabled, small children and parents
2nd call: CL/P1/WP/F
3rd call: J/SG
4th call: seat rows

You were not there for the call?. Too bad, get in the line for highest call currently being announced.
 

Flying mermaid

Established Member
AFF Supporter
Joined
May 20, 2011
Messages
4,212
Qantas
Platinum
Flights
My Map
Priority boarding is important because of overhead storage ?
which is why we only travel with hand luggage that can be stored under the seat in front and also avoid exit rows and bulkheads - then it no longer matters :)
 

mrsterryn

Established Member
AFF Supporter
Joined
Mar 29, 2015
Messages
1,101
which is why we only travel with hand luggage that can be stored under the seat in front and also avoid exit rows and bulkheads - then it no longer matters :)
I am just a bit confused why it is important.
We have allocated seats
 

Flying mermaid

Established Member
AFF Supporter
Joined
May 20, 2011
Messages
4,212
Qantas
Platinum
Flights
My Map
I am just a bit confused why it is important.
We have allocated seats
I think it is partly the issue with overhead space and also that people feel if something is offered it should be done properly. I get my knickers in a twist over priority luggage :)
 

AFF on Air Podcast

  • Status Runs – AIR026
    Sat, 14 Dec 2019 07:15:21 AEDT
      If you're a little bit short of the next airline status tier, a status run can get you over the line. In this episode, learn about the best status runs with Virgin Austral ...
  • British Airways Executive Club – AIR025
    Sat, 30 Nov 2019 22:53:26 AEDT
      Many Australians join Qantas Frequent Flyer by default. But even if you fly with Qantas regularly, you could benefit by using the British Airways Executive Club frequent f ...
  • Married Segments & More – AIR024
    Sat, 16 Nov 2019 04:32:20 AEDT
      Airlines seem to love married segments, but for frequent flyers and travel agents they can be extremely frustrating. Sometimes you'll find an award seat on a flight you w ...
  • HARS (Historic Aircraft Restoration Society) – AIR023
    Sat, 02 Nov 2019 13:24:03 AEDT
      The Historic Aircraft Restoration Society (HARS) boasts a collection of over 60 aircraft, including a retired Qantas 747, Super Constellation and DC-3s. John Travolta's Bo ...
  • “Hidden City” Court Case – AIR022
    Sat, 19 Oct 2019 09:30:46 AEDT
      Earlier this year, German airline Lufthansa tried to sue a passenger that exploited the loophole of hidden-city ticketing by skipping the last flight on their ticket. This ...

Community Statistics

Threads
84,000
Messages
1,956,133
Members
51,464
Latest member
NurseNikki
Top