Priority boarding on QF domestic - what is the story? | Page 210 | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Priority boarding on QF domestic - what is the story?

Quickstatus

AFF Supporter
Joined
Oct 13, 2013
Messages
7,361
With respect, I disagree. Priority boarding should be at your leisure at all stages of boarding. You’ve either paid for it or earned it.
The fine print doesn’t say at all stages of boarding. Just says “priority boarding”. Can mean anything or nothing.
 

deeception

Junior Member
Joined
May 17, 2018
Messages
18
Just flew a flight from SYD -> MEL and back. QF actually enforced the priority boarding and allowed the entire line to board before Y.

Hope this is a sign of change.
 

Pushka

AFF Supporter
Joined
Jan 26, 2011
Messages
15,212
Flights
My Map
Just flew a flight from SYD -> MEL and back. QF actually enforced the priority boarding and allowed the entire line to board before Y.

Hope this is a sign of change.
I wonder if that was the intent of using the rear doors on our flight for what it looked like to be the non priority queue.
 

sbor90

AFF Supporter
Joined
Feb 23, 2015
Messages
1,104
Flights
My Map
We can only hope. I've been receiving a few post-flight Qantas survey emails recently, and diligently respond with a 1/10 for airport experience - calling out the priority boarding in the comments. A declining NPS score is bound to get the attention of someone who can fix the issue (particularly if they have a financial interest in seeing that score remain positive!)
 

Pushka

AFF Supporter
Joined
Jan 26, 2011
Messages
15,212
Flights
My Map
We can only hope. I've been receiving a few post-flight Qantas survey emails recently, and diligently respond with a 1/10 for airport experience - calling out the priority boarding in the comments. A declining NPS score is bound to get the attention of someone who can fix the issue (particularly if they have a financial interest in seeing that score remain positive!)
You raise a good point in your last sentence. Curiously it won’t be about the customer experience so much, but more about how much that influences the NPS.
 

Aeolus

AFF Supporter
Joined
Jul 27, 2013
Messages
1,176
Announced in SYD QF J lounge(dom) just a while ago that they are trialling priority boarding for QF 542 and any pax that would like to board early to leave the lounge. The general boarding was made 10 mins later. Fingers crossed hope this is implemented across the board soon!
 

Silvia

Active Member
Joined
Jun 7, 2018
Messages
634
Announced in SYD QF J lounge(dom) just a while ago that they are trialling priority boarding for QF 542 and any pax that would like to board early to leave the lounge. The general boarding was made 10 mins later. Fingers crossed hope this is implemented across the board soon!
Would be great to get some feedback if that was implemented and how it went.
 

Aeolus

AFF Supporter
Joined
Jul 27, 2013
Messages
1,176
Unfortunately I wasn’t on that flight and too lazy to go down to the gate to observe.
 

BVT

Active Member
Joined
May 21, 2010
Messages
699
QF1653 on Tuesday had a gaggle of schoolchildren - probably years 7 or 8 on board (n=50+/-). Obviously no PB; it is QF and OOL, after all. What is the collective wisdom here; should the children have been boarded first as a group or last? Only one boarding door on a 717.

For what it is worth, in my view, QF ought to have boarded the large group first, as they were all seated at the back of the aircraft so that the accompanying adults could have settled them while the rest of the pax boarded.

Discuss.
 

kermatu

AFF Supporter
Joined
May 27, 2012
Messages
5,958
Boarded an A330 in Sydney domestic yesterday. Two lanes. The priority lane queue longer than the regular lane. Two people manning the regular lane, one scanning for the priority lane. Guess which one moved faster? Got to the front of the regular lane. Agent commented “You’re in the wrong lane”. He just laughed when I said “But at least it’s moving”.
 

flyingfan

Active Member
Joined
Jun 5, 2010
Messages
810
Boarded an A330 in Sydney domestic yesterday. Two lanes. The priority lane queue longer than the regular lane. Two people manning the regular lane, one scanning for the priority lane. Guess which one moved faster? Got to the front of the regular lane. Agent commented “You’re in the wrong lane”. He just laughed when I said “But at least it’s moving”.
I did similar at MEL (going to SYD). When boarding started, there were about 20 people in priority and 3 in normal. I joined the normal queue and beat about 15 others in priority, because QF doesn't know how to implement priority boarding properly.
 

kermatu

AFF Supporter
Joined
May 27, 2012
Messages
5,958
Announced in SYD QF J lounge(dom) just a while ago that they are trialling priority boarding for QF 542 and any pax that would like to board early to leave the lounge. The general boarding was made 10 mins later. Fingers crossed hope this is implemented across the board soon!
Did they really announce it as “trialling priority boarding”??
 

opusman

AFF Supporter
Joined
Jun 27, 2006
Messages
5,408
Announced in SYD QF J lounge(dom) just a while ago that they are trialling priority boarding for QF 542 and any pax that would like to board early to leave the lounge. The general boarding was made 10 mins later. Fingers crossed hope this is implemented across the board soon!
Sigh. That isn't the point of priority boarding. You shouldn't have to leave the lounge early and rush to the gate just to be allowed to board ahead of everyone else. You should be able to get to the gate whenever you like and board ahead of everyone currently in the regular queue.
 

trippin_the_rift

AFF Supporter
Joined
Apr 2, 2006
Messages
3,596
Announced in SYD QF J lounge(dom) just a while ago that they are trialling priority boarding for QF 542 and any pax that would like to board early to leave the lounge. The general boarding was made 10 mins later. Fingers crossed hope this is implemented across the board soon!
Trialling priority boarding? :rolleyes: :rolleyes: :rolleyes:

I'm Over 9000% positive that priority boarding is required by OW airlines!
 

Aeolus

AFF Supporter
Joined
Jul 27, 2013
Messages
1,176
Did they really announce it as “trialling priority boarding”??
Yes! Loud and clear. “We are trialling priority boarding tonight for QF542 to Brisbane. If you are P1,WP and SG and would like to board first, please head to Gate 8 now.” About 10 mins later, standard boarding call for that flight was announced.

Note: I actually thought of going down to observe but Gate 8 put me off hence why I remembered the gate!
 
Last edited:

sambo517

Junior Member
Joined
Sep 7, 2010
Messages
37
I recently was on a B737-800, QF 585 ADL - PER in J (2A).
As I walked up in the priority boarding lane ( @ gate21 ), a chap in the zig zag boarding queue adjacent said " hey you get to the back of the line !!
I just stared at him, and continued on to board my flight without delay.
I believe he carried on bit later to staff who told him the whys & reasons for the priority boarding lanes.

Safe travels frequent flyers...
 

sambo517

Junior Member
Joined
Sep 7, 2010
Messages
37
Announced in SYD QF J lounge(dom) just a while ago that they are trialling priority boarding for QF 542 and any pax that would like to board early to leave the lounge. The general boarding was made 10 mins later. Fingers crossed hope this is implemented across the board soon!
I heard a priority boarding announcement, for J, Plat one, Plat & Gold about 10 -15 min prior to normal announcements @ PER J Domestic lounge not that long ago for a A330 flight to MEL while I was kicking back for my ADL flight.
Big back log of PAX's @ PER during peak that day.
 

AFF on Air Podcast

  • The Qantas Oneworld Award – AIR015
    Sat, 13 Jul 2019 02:07:50 AEST
      Learn how to fly around the world using your Qantas Frequent Flyer points as Matt chats to James Green, an award travel consultant at Frequent Flyer Solutions. This episode ...
  • Qantas Frequent Flyer Changes – AIR014
    Sat, 29 Jun 2019 00:40:35 AEST
      Last week, Qantas announced a major shake-up to its Qantas Frequent Flyer program. In this episode, former Head of Loyalty at Malaysia Airlines, Mark Ross-Smith, joins Matt ...
  • jb747’s Stellar Career with Qantas – AIR013
    Sat, 15 Jun 2019 03:00:41 AEST
      In this special edition of the podcast, Matt chats to John Bartels (a.k.a. jb747) about his flying career with Qantas, the A380, the QF30 incident, flight training, retirem ...
  • Cheap Virgin Australia Business Class – AIR012
    Sat, 01 Jun 2019 03:05:28 AEST
      Find out how to get cut-price Virgin Australia Business Class tickets by buying and redeeming Etihad Guest miles! This episode also includes some listener Q&A and an interv ...
  • Star Alliance Status – AIR011
    Sat, 18 May 2019 09:39:41 AEST
      Find out how to easily earn Star Alliance Gold status with several different frequent flyer programs! This episode also includes an interview with John Blom, Australia’s ...

Community Statistics

Threads
82,057
Messages
1,897,953
Members
49,900
Latest member
CityRail
Top