robert.smith
Intern
- Joined
- Jun 16, 2013
- Posts
- 61
Hi Guys,
I have noticed that I am no longer receiving SMS notifications for points upgrades for international al flights. As a WP I was typically getting this 24 - 48 hours prior to departure. I have now had 3 this year that have not come through as an SMS but have been successful. This last one actually seems to have gone through as a "Cancelled flight" in Y with an upgrade request and a "new flight in U instead. I've never seen this before. (No points deduction yet either - shhhh)!
I contacted QF as I wasn't able to check in online and they can't explain it. They're also saying that my upgrade confirmation should be an E-Mail rather than an SMS ( no confirmation if this is a change or not). Ironically I am not getting the E-Mails either.
So.... am I delirious or did we used to get SMS confirmation? And has anyone else seen the flight cancelled/new flight scenario or is this also new this year?
First world problems I know
Cheers,
Rob
I have noticed that I am no longer receiving SMS notifications for points upgrades for international al flights. As a WP I was typically getting this 24 - 48 hours prior to departure. I have now had 3 this year that have not come through as an SMS but have been successful. This last one actually seems to have gone through as a "Cancelled flight" in Y with an upgrade request and a "new flight in U instead. I've never seen this before. (No points deduction yet either - shhhh)!
I contacted QF as I wasn't able to check in online and they can't explain it. They're also saying that my upgrade confirmation should be an E-Mail rather than an SMS ( no confirmation if this is a change or not). Ironically I am not getting the E-Mails either.
So.... am I delirious or did we used to get SMS confirmation? And has anyone else seen the flight cancelled/new flight scenario or is this also new this year?
First world problems I know
Cheers,
Rob