Hi, I am just wondering if anyone can clarify if this is how points plus pay works.
I am looking at LAX-SYD reward flights and just selected one seat as a dummy booking. I tried in all 3 classes but will use economy to explain, all 3 classes were the same though in regards to the issue I think I am having.
LAX-SYD came up at 45,700 points plus pay $383 or total points of 93,600.
45700
+ $383
Total Points + Pay
Total Points |
|---|
|
45700 Points + $383 AUD
93600 Points |
|
| |
| Select "Book Now" for Points + Pay options |
|---|
Once you hit book now it moves to the next page and it shows the below and also has the proceed button.
| Taxes and charges | 47900 |
| Departing FlightTotal | 93600 |
After hitting proceed, you get to the next page fill in your information and hit proceed again. It moves on to the next page and you fill in a bit more information about nationality and passport and then you hit proceed again. On this next page it brings up the slider where you can reduce the total points plus pay. if I move slider down to the minimum points the lowest I can go is 47,000 and pay $377.30.
Modify Your Points Spend
Total Points price
(including taxes) | 93600 Points
For 1 x Adult | | |
| Your current Points balance | 321241 Points | | |
Choose a mix of Points plus pay
(Minimum Points to be used: 47000) | Pay | | Points |
|
| 47000 Points + $ 377.30 AUD |
|
So this is where I think the problem is but maybe it is not a problem. I am sure when I looked at this the other night I could reduce the points and amount to pay in the first search (45,700 + $383 in this case) to a lower points total and pay more at this page with the slider bar. At this page with the slider bar i can only reduce to 47,000 points with a pay amount of $377.30. The other night I thought I could reduce the economy down to around 30,000 points give or take a few, i didn't record the amount though. I thought it was the same for PE and J as well. Would love to know if this is how it should be or if there is a problem. In any instance I don't know why I can't pay the 45,700 + $383 that comes up in the initial search. I hope this is not too confusing to follow but I am sure there is someone out there that can help clarify.
