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Plat/Gold velocity phone line -operating hours

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Jousams

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So I'm just trying to call velocity and um I can't? Because they're only open Mon-Fri 6:30-10:30?

When did this happen?
 

pythonisman

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The website still says

Platinum and Gold membership enquiries 07:30 - 22:30 (AEDT) 7 days a week

I rang yesterday morning and got through? But if you rang close to 10:30 there might have been noone home, especially as they're confusingly listed in AEDT...
 

Jousams

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Ahk maybe I've never called so close to 10:30 before? (It was before 10:30 when I called...)
 
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pythonisman

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Yeah I rang about 22:15 earlier in the week and got nowhere. Left the phone on speaker and hung up when it got to 22:35
 

Gredgy69

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I have rung around 22:20 and got through. Admittedly it was a few months ago, so things may have changed. Have also tried a couple of minutes before cut off and not got through. Its probably just the luck of the draw.
 

Bundy Bear

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Thanks for this thread; I wondered what time closing time was; just made a call answered in 2 minutes both upgrades confirmed.
 
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