Overstated amount on E-Ticket Expense Receipt

[uchiha]

Hi,

Today I was issued an E-ticket, along with an expense receipt (which also shows up on tripview.com) however the total amount paid has been overstated by about $900. Have done some google searches, but can't find any clarification for this.

Is this abnormal? Is total amount charged/paid suppose to equal the actual amount paid? At first I was worried if further payments need to be made, then started to wonder what would happen if I requested a cancellation? Should I be refunded the amount as stated on the e-ticket receipt?


Henry

 

[serfty]

Firstly, how did you book it? If an agency, who did you book through?

What type of fare was it?

 

[uchiha]

Firstly, how did you book it? If an agency, who did you book through?

What type of fare was it?

Hi,

Booked it through Student Flights, paid through bpay so I haven't been charged extra.
Its a sale fare, cancel policy is that I must cancel through the agent and will incur a $260 penalty.

 

[MelUser]

I think I know what you are talking about.

If you go to the LAN airlines website and print your eticket, there is a fare calculation at the bottom of the page.

This doesn't (for the various fares I have bought over the years) correlate with what was actually paid.

So, relax, Best Flights or whoever you booked with has not ripped you off. They quoted you a price for an air fare, you booked with them and paid and now a ticket for your travel has issued.

So, relax and enjoy the journey!

 

[markis10]

Its not unusual to get a ticket which has $$$ on it that dont reflect the actual cost paid, often this will be the published fare before the agents rebate which has been passed on to you. It also happens with Airlines, I got a few AY tickets that were way different.

 

[koonyaflyer]

Hi as per the other posts it would appear the ticket that you have purchased is a Nett Remit ticket. In essence this is the one some airlines issue their "discounted" fares i.e it is generally based on a higher level published fare, but the agent is given a special nett fare. When this fare is ticketed there needs to be a fare level shown on the ticket, so the published fare is used, but a deal code is applied to allow the ticket to be issued at the lower level.

You will not see this on all airlines, EY and EK are 2 airlines which load their discounted fare levels as sell levels in the GDS so in that case this is the fare level which prints out on the ticket.

In recent times there seems to have been some move away from Nett Remit, I wonder if they will ever dissapear totally?

Have a great trip....no need to worry

 

[oz_mark]

Certainly used to happen on my old paper tickets, so it would not surprise me to see it on e-tickets receipts.

 

[Travel Guru]

Up until a couple of years ago the majority of airfares were nett based whereby the agent determined their own markup (generally $200) and the gross price which was always significantly more got printed on the ticket or e-ticket receipt.

Nowadays most airfares are gross based which was a move made by the airlines and the only real exception is corporate netts, wholesale netts and private fare deals, which still will show a higher fare than paid (assuming the agent isnt using that fare to increase margin and selling at the gross rate)

Although gross fares have decreased margins slightly, i'm in favour of them as they save alot of time and errors as you know instantly if the fare doesn't quote, you've got something wrong, so wont hear complaints from me.

As everyone has said, theres nothing to worry about.

TG

 

[uchiha]

Thanks everyone!!
So much info, assistance and re-assurance in such little time.
Hopefully I can make useful contributions like the above, back to this forum one day...

Cheers,


Henry