Ordered exit row, got seat with no window

[grubbidok]

I don't usually get too precious about where I sit, but one seat I do hate is that Y seat with no window (and therefore no recess) that crams you into the person next to you with no room to turn around (I'm not "big", horizontally or vertically, but I am pretty broad shouldered).

I had to fly to BNE from SYD this morning. I only found out on Monday and so booked flights then. First few rows were booked up (I'm WP, so get yX selection), so I opted for the Exit Row instead.

When I selected the seats were purple, and I even had to sign the declaration.

When I turn up this morning, the plane has changed, so I get the same number, but a coughpy seat. No legroom, up in the middle so takes ages in and out, and no window (and therefore width) either. I also noticed that yX seats weren't i the first few rows, so they were short changed too.

I get that travelling in Y is not the Ritz. But it was a hell of a downgrade, and it did p*** me off a little. VA could have at least notified me beforehand that exit/yX was no longer available, so I could get a better seat at check-in (flight wasn't full).

What are others thoughts on this?

 

[grubbidok]

In the Brisbane lounge to go home now. Have to admit, my disappointment is somewhat tempered by the fact they have Goose Island Session IPA on tap.

They push you away, and then they pull you back in....

 

[serfty]

Forget you are are WP, what if you'd paid for the exit seat.

You should make a formal complaint

Other than I'm a bit cough when it comes to seating - likely looking at my seats maps using expertflyer weekly when months out and more often closer in.

In the days before it can be hourly.

I also set expertflyer configuration change alerts.

 

[Muppet501st]

get the Trippit Ap, it wouldve sent you an alert when there was a metal change, and you may have been able to select a better seat

 

[BNEFlyer]

Sounds like you went from a -700 to an -800 (though on the 800's most have Economy X now and the windowless row is 9, though I think some of the newer ones it's 10.

 

[grubbidok]

What is it with VA and moving the goalposts around seat selection? Just completed a MEL-SYD flight, booked and selected 4F (in Economy X), yet was automatically assigned 6A (a normal seat) with no ability to change. Wasn't informed at all about the downgrade.

Are they kicking WPs out if people pay? Are they still selling them even if WPs are in them? Given that they specifically advertise Economy X as a *written* benefit for WPs this habit of choosing Economy X because I'm a WP but then having that renegged and being dudded at the airport is starting to irk me. What gives VA?