Oneworld Classic Flight Reward Discussion - The Definitive Thread

[Youfah Mizzum]

Like sydneyswan says, if you don't take Tokyo to HCM the whole rest of your itinerary is cancelled. The whole lot. So you'd have to continue to HCM and get your own way to Tokyo. This would count in your mileage as a land segment.

 

[Shipsong]

Any segments after the Tokyo - HCM will get cancelled.

Thanks for all your help guys I think I'm getting close.

How do you add flights to your itinerary? When I go into Manage Booking and Change it only seems to offer changing existing flights not adding new ones.

 

[MEL_Traveller]

Thanks for all your help guys I think I'm getting close.

How do you add flights to your itinerary? When I go into Manage Booking and Change it only seems to offer changing existing flights not adding new ones.

You have to call. Only way.

Give them the booking reference and say you’d like to add some flights. Avoid, if possible, and discussion about a oneworld award. Just say you wanna add flights.

5000 change fee per call where you make changes.

 

[Shipsong]

You have to call. Only way.

Give them the booking reference and say you’d like to add some flights. Avoid, if possible, and discussion about a oneworld award. Just say you wanna add flights.

5000 change fee per call where you make changes.

Has anyone had the problem with a classic reward flight showing as available but the call centre telling you its not. The website shows the flight and lets me get through the booking process right up to payment (where I bail because I want it booked under my existing booking).

 

[Kangol]

Has anyone had the problem with a classic reward flight showing as available but the call centre telling you its not. The website shows the flight and lets me get through the booking process right up to payment (where I bail because I want it booked under my existing booking).

QF or partner airline?
Married segments?

 

[serfty]

Has anyone had the problem with a classic reward flight showing as available but the call centre telling you its not. The website shows the flight and lets me get through the booking process right up to payment (where I bail because I want it booked under my existing booking).

You need to check in relation to more than just looking for one-way availability. Such are;

- Married segments. Award for AAA-BBB and/or BBB-CCC may be available but not for AAA-xBBB-CCC where there is a transit (not stopover) at BBB. Effectively the availability needed is for AAA-CCC.

- Point of Commencement. An award for DDD-EEE may be available when booking an itinerary starting in DDD. But that availability does not exist for booking commencing in xx_. You can test this with muti-segment and looking for xx_-YYY and then DDD-EEE in the same search.

 

[Shipsong]

You need to check in relation to more than just looking for one-way availability. Such are;

- Married segments. Award for AAA-BBB and/or BBB-CCC may be available but not for AAA-xBBB-CCC where there is a transit (not stopover) at BBB. Effectively the availability needed is for AAA-CCC.

- Point of Commencement. An award for DDD-EEE may be available when booking an itinerary starting in DDD. But that availability does not exist for booking commencing in xx_. You can test this with muti-segment and looking for xx_-YYY and then DDD-EEE in the same search.

All Cathay flights. Sydney-HongKong-Tokyo (married segment)is the first one. Tokyo-Hong Kong the second one and Hong Kong-Sydney the third one. The first and third ones they are saying are unavailable even though I can see them.

I am trying to add these flights to an existing itinerary which starts in Seoul.

 

[serfty]

The first and third ones they are saying are unavailable even though I can see them.

Where can you see them?

If not as part of a dummy booking for an itinerary commencing in Seoul then that search may not reflect actual availability for your purposes.