Oneworld Classic Flight Reward Discussion - The Definitive Thread

[gfraser]

I have a a OWA for next year complete except from CMB to MEL..
There are 2 of us and 2 bookings are not possible but I can get one (J ) and 1 the next day. Will this upset the one PNR or is it ok.
Another option is to take the award and pay for the other ticket.
Same scenario with the PNR
Please advise what is possible.

 

[Captain Halliday]

I have a a OWA for next year complete except from CMB to MEL..
There are 2 of us and 2 bookings are not possible but I can get one (J ) and 1 the next day. Will this upset the one PNR or is it ok.
Another option is to take the award and pay for the other ticket.
Same scenario with the PNR
Please advise what is possible.

You’d have to split the PNRs to do this with either option.

Doing this used to be straightforward. However, the risk these days is that if either PNR is slow to ticket, you might lose one or more flights.

 

[gda380]

Hi All, Currently doing my research to book OWA for 3 PAX as two trips (one to the US WEST coast) and then another to Europe. Considering SIN as a place to have a long stopover ~6 months.
I am trying to book everything using the six flight option on the multi city tool (mainly to avoid the pain of contact Qantas CC - I am BRONZE). When I was searching earlier in the year, the multi city page remembered all previously entered data when I have to change information. But now everytime I go back all fields are reset and need to enter everything all over again. Is this the same with everyone? or something specific to my browser (I am using Safari on a MAC). Thanks.

 

[Mr H]

Hi All, Currently doing my research to book OWA for 3 PAX as two trips (one to the US WEST coast) and then another to Europe. Considering SIN as a place to have a long stopover ~6 months.
I am trying to book everything using the six flight option on the multi city tool (mainly to avoid the pain of contact Qantas CC - I am BRONZE). When I was searching earlier in the year, the multi city page remembered all previously entered data when I have to change information. But now everytime I go back all fields are reset and need to enter everything all over again. Is this the same with everyone? or something specific to my browser (I am using Safari on a MAC). Thanks.

That's how it is for me - annoying. Also, the multi-city page does not allow that many countries as starting points.

 

[PaulyB]

But now everytime I go back all fields are reset and need to enter everything all over again. Is this the same with everyone? or something specific to my browser (I am using Safari on a MAC). Thanks.

Oh yeah. I mentioned RSI half-jokingly a few posts ago but my hands are positively stiff from the number of searchers looking for flights. I use Chrome on a Mac but I doubt Safari is any different. And one mistake and you have to enter everything again. It is incredibly primitive.

Plus often, the info on the screen doesn't match what you have so when you call, do your best to be armed with a couple of options. Difficult, I know....

 

[Rach1616]

Have all the flights been ticketed? When I finished booking my itineray which took multiple calls, all the flights were ticketed pretty quickly bar one - a SYD-CBR hop. Despite several calls asking for this to be done, it wasn't and not all the required points were deducted. When there was a on QF carrier initiated change which required ticket revalidating, this seemed to 'force the issue' on ticketing the outstanding flight, with it being ticketed in the revaludating process. Within a day or two of this the full 318K points were deducted.

One of the reasons I was told not to worry about the lack of ticketing for that flight was that it was a Qantas flight and that the non QF flights have been ticketed. Right or wrong I don't know but no flights were lost while that SYD-CBR flight was unticketed - around 3 weeks.

As described elsewhere, on CMT look at each flight see if there is a ticket for each flight. The QF eticket pdf attachment with a ticket number does not guarantee each fligh is ticketed unfortunately.

Yes @Warragul, there is a ticket for all flights in CMT and taxes have all been paid but the full number of points for the OWA ticket have not been taken out. Only the 281,000 points per ticket for the initial flights booked have been taken, not the additional points for the return flights that were added in Sept 22.

 

[gda380]

one mistake and you have to enter everything again. It is incredibly primitive.

That's how it is for me - annoying. Also, the multi-city page does not allow that many countries as starting points.

Thanks Guys, I am sure when I was searching ~March 2022 multi city tool used to remember the settings if you go back and need to make changes. Oh well another issue to contend with.

 

[There'sOnlyOneJimmy]

And one mistake and you have to enter everything again. It is incredibly primitive.

The cynic in me wonders whether it is more deliberate than primitive…

 

[algae]

Thanks Guys, I am sure when I was searching ~March 2022 multi city tool used to remember the settings if you go back and need to make changes. Oh well another issue to contend with.

You're right it absolutely used to remember your inputs. Absolute pain searching now.

 

[SnowmanShroomz]

Hi All - would love some input on the following:

I've booked the first part of my round the world trip and was going to book the return leg from Amman (Jordan) - Doha (Qatar) - Dar Es Salaam (Tanzania)
Dar Es Salaam (Tanzania) - Doha (Qatar) - Sydney

Issue is, those flights are all Qatar airways and I can't seem to find them available anymore (they were when I was planning). Any insight as to why or other ways to get back from Africa to Australia?
Cheers

 

[Mr H]

Hi All - would love some input on the following:

I've booked the first part of my round the world trip and was going to book the return leg from Amman (Jordan) - Doha (Qatar) - Dar Es Salaam (Tanzania)
Dar Es Salaam (Tanzania) - Doha (Qatar) - Sydney

Issue is, those flights are all Qatar airways and I can't seem to find them available anymore (they were when I was planning). Any insight as to why or other ways to get back from Africa to Australia?
Cheers

QR is no longer available (to all intents and purposes) on Qantas redemptions. QR is the only OW airline flying out of Dar. You have a choice of revenue flights to/from Dar or change your itinerary.

 

[SnowmanShroomz]

What airlines are still flying out of the middle east on Qantas redemptions? I can't seem to find any flights with Sri Lankan air going to the middle east or with malaysian airways?

 

[pangwen]

What airlines are still flying out of the middle east on Qantas redemptions? I can't seem to find any flights with Sri Lankan air going to the middle east or with malaysian airways?

RJ?

 

[Warragul]

Yes @Warragul, there is a ticket for all flights in CMT and taxes have all been paid but the full number of points for the OWA ticket have not been taken out. Only the 281,000 points per ticket for the initial flights booked have been taken, not the additional points for the return flights that were added in Sept 22.

Got me beat then. Part of me says I would ring up and ask questions so it can't come back to haunt much closer to travel, but there's a risk that call could blow it all now anyway......

 

[Mr H]

Got me beat then. Part of me says I would ring up and ask questions so it can't come back to haunt much closer to travel, but there's a risk that call could blow it all now anyway......

If it is all ticketed then I would let sleeping dogs lie, just make sure the additional points stay in the account until after the flights have been taken.

 

[squid01]

Whilst 13 weeks in on my 15 week OWCA my father suddenly passed away so I had to race home. Three flights left on the itinery which were still to come (next one for tomorrow).

From a travel insurance perspective do we just ring Qantas and cancel those flights? We tried when coming home for them to change the flights but they wouldn’t.

Just want to dot our i’s and cross our t’s to ensure we do it correctly for travel insurance. Posting in this thread as not sure if it being a OWCA would effect anything in that regard.

Thanks

 

[Mr H]

Whilst 13 weeks in on my 15 week OWCA my father suddenly passed away so I had to race home. Three flights left on the itinery which were still to come (next one for tomorrow).

From a travel insurance perspective do we just ring Qantas and cancel those flights? We tried when coming home for them to change the flights but they wouldn’t.

Just want to dot our i’s and cross our t’s to ensure we do it correctly for travel insurance. Posting in this thread as not sure if it being a OWCA would effect anything in that regard.

Thanks

Sorry for your loss. This sounds like a conversation you need to have with your insurer.

 

[Kangol]

Whilst 13 weeks in on my 15 week OWCA my father suddenly passed away so I had to race home. Three flights left on the itinery which were still to come (next one for tomorrow).

From a travel insurance perspective do we just ring Qantas and cancel those flights? We tried when coming home for them to change the flights but they wouldn’t.

Just want to dot our i’s and cross our t’s to ensure we do it correctly for travel insurance. Posting in this thread as not sure if it being a OWCA would effect anything in that regard.

Thanks

Condolences to you and your family.

Qantas are quite clear in that if a classic award is partially flown, cancelling the rest of the itinerary will result in zero points refunded.
Your TI may have a clause which allows you to claim for the value of the points lost, which will require a valuation of equivalent revenue fares for the cancelled flights as part of the calculation.

I've done this before (2020 and all), so having a PDF of the remaining flights with monetary values, will be helpful to your claim. If the next flight is tomorrow, I'd get onto this right now.

 

[Mr H]

Condolences to you and your family.

Qantas are quite clear in that if a classic award is partially flown, cancelling the rest of the itinerary will result in zero points refunded.
Your TI may have a clause which allows you to claim for the value of the points lost, which will require a valuation of equivalent revenue fares for the cancelled flights as part of the calculation.

I've done this before (2020 and all), so having a PDF of the remaining flights with monetary values, will be helpful to your claim. If the next flight is tomorrow, I'd get onto this right now.

Wouldn’t the insurer normally limit their responsibility to flying you home? Getting a free flight home and a refund for the missed flights would be double dipping.

 

[Kangol]

Wouldn’t the insurer normally limit their responsibility to flying you home? Getting a free flight home and a refund for the missed flights would be double dipping.

I'm not sure about if the post was referring to claiming for the flights to race home ("curtailment" in the TI world), mine wasn't in reference to that - only the OWA as per this thread.

To answer your question, I'd say so - however that would be what the limit/sublimit would be for. Depending on the policy, you could claim for both, up to the limit/value of the policy.