- Joined
- Jul 6, 2010
- Posts
- 1,140
I'm on the phone with Qantas making 2 flight changes. All good until he says it can't be ticketed as my previous change a week ago (with the premium desk) is still not ticketed and I'll have to wait and call back.
I told him this is not acceptable and he gave me a plan B where they refund my taxes and recharge. He guarantees me that I won't lose flights or get a big bump in taxes (it should be about $70 different adding one more flight and changing another).
I'm very nervous as I wait on hold!
P.S. Qantas call-back feature worked but took 4 hours instead of the quoted 1-2 hours.
I told him this is not acceptable and he gave me a plan B where they refund my taxes and recharge. He guarantees me that I won't lose flights or get a big bump in taxes (it should be about $70 different adding one more flight and changing another).
I'm very nervous as I wait on hold!
P.S. Qantas call-back feature worked but took 4 hours instead of the quoted 1-2 hours.
