exceladdict
Senior Member
- Joined
- Mar 26, 2014
- Posts
- 5,151
- Qantas
- Platinum
- Virgin
- Silver
My Understanding is that calling just after the Australian call centre opens (6am est?) May get you a local operator. You could start the call by claiming that you have received inconsistency from their side, as opposed to blaming the denial of the rule directly. Ultimately you want it escalated to a manager. I think playing dumb being like "oh why isn't it working?!" As opposed to "this should work make it work" will get you more points.Thanks Jacques - this is nuts. I feel like i've stepped into a low-rent version of 1984. I'll try it with a flight different to the Iberia one and report back...
I just can't get my head around how bad a system this is. It's taken years to save these points up and I feel like a chronic beggar.
That's how I got a flight home from JFK to PER via HEL, LHR, DOH and HKG back in USDM days... "It looks like the fastest way home..."
